We recently stayed at L’Heritage Hotel and had a fantastic experience. The standout feature was the impeccable service, particularly from Finn, who ensured our stay was seamless. From organizing tours to providing a map with local attractions during check-in and answering our messages while he was off from work, he went above and beyond. The room was clean, beds comfortable, and the bathroom had complete amenities. Complimentary daily water bottles were a thoughtful touch. While the breakfast was decent, I'd suggest adding more vegan options. A noteworthy gesture was a complimentary airport ride due to unforeseen circumstances with our booked room. Overall, L’Heritage Hotel's service and amenities left a positive impression, making our stay in Hanoi memorable.
翻譯