12A&B Dien Bien Phu Hotel- Hanoi Train Street

I booked the hotel only because of the positive reviews. You couldn't have thought of anything worse! Just the nightmarish staff and watching the communication with other guests, they are not interested in guests at all! Everything was terrible starting from the check-in, without a smile and greeting, for my prepaid reservation they asked for payment I show how much their room costs. Dirty carpets in the hotel corridor, you can clean or replace, the view is just unpleasant. At first glance, the room was fine, until it opened the blanket on the bed, everything was in someone else's 😖 hair. In the morning, the cleaners in the corridor talk loudly to each other, you can hear everything, it's impossible to sleep. Terrible impression.

all the service is.goog.good breakfast and quiet space. we stayed here for 2 nights it.wwas.quite ok, and the reception Nhung answered everythibg for us.