斯普林菲爾德希爾頓花園旅館(Hilton Garden Inn Springfield, MA)

My room was clean and the staff quick to help. But I won’t go back. Property overall feels dated and old. Especially for a Hilton. Bottom sheet was too small to tuck under the mattress and kept bunching up under me. Only one thin blanket in the bed so I kept heat higher than comfortable and air was very dry and parched. TV guide was difficult to find on their website and only listed local call letters so you have to surf through each channel (no guide available with the remote). Lobby coffee only served artificial creamers and breakfast cost $16.95 per person. I don’t eat enough to make it worthwhile.

The desk person name mike was so friendly and helpful. He was kind enough to comp breakfast the next day bc it was next day. 12/16. Very kind of him and a nice smile and disposition.

Good location, next to the Hall of fame and near downtown. Need to fix elevator, not much can be done with train tracks next to the hotel.

Overall great hotel experience it was a work trip. I usually book hotels that have food on site because I don’t wanna drive anywhere once I get to the hotel. There is a Pizzeria Uno attached to the property which had great food and service every night mine was a four night stay highly recommend.

Um mixed stay, the kids really enjoyed the pool and spa. Breakfast was hectic, the first day the did not have enough staff bad food took a very long time, they had run out of coffee etc. second day the had sold out of waffles and pancakes and sausage, so the menu was limited. The channel on the tv were mixed up and not the same as in the paper so took a while to find the kids channel.

Overall it was an excellent experience. My only suggestion would be is for the rooms to offer 2 comfortable chairs for every room. Most people travel in groups of at least 2 and sitting on the bed or office chairs is not comfortable for periods of time longer than a few minutes. Most would enjoy having a comfortable sit for both travel companions but still need an office desk and chair to work from.

Highly recommend, especially with kids! Right next to the Basketball Hall of Fame and they loved the indoor pool! Only downfall was breakfast was not included, but the price was reasonable to eat there and the food was good! We travel quite a bit and this was one of the nicest hotels we've stayed at.

The room needs to be updated: USB PORTS for charging Update the television Color scheme needed to be bright and airy Furniture needs to be updated