芝加哥東南/印第安那州哈蒙德萬楓套房飯店(Fairfield Inn & Suites Chicago Southeast/Hammond, IN)

I reserved a room several weeks before my stay. When I checked in, the clerk was first too busy on her phone in the lounge area, and then when she meandered over to check me in, no apology for the wait. I was assigned a room behind/beside the elevator, so all night I had to listen to that. The HVAC unit in the window/wall was very noisy, with two options - noisy fan continually running (with the accompanying drying out of sinuses), or noisily kicking on and off all night. With that noise as well as the useless pillows (too soft to use only one, too tall when piled), I got very little sleep. I would recommend paying more and staying somewhere else.

My stay was an ok stay for the most part I stayed the whole weekend Friday to Sunday. My second day there and my room didn’t get clean while I was gone. And today once I checked out I walked out to my front license plate on the ground someone hit my car inside the hotel parking lot and they did not accommodate me for it. Overall rate 7.5

for one night and the continent breakfast is good wonderful stay it's just the location besides that no problem

Old and worn out - bed was super uncomfortable. Staff were nice, but there are a few other hotels right next door that look newer. Wish we had booked one of those instead!

It was one of the cleanest hotels I have stood at in Indiana will stay there when I come back

Checked in late. The machine that had the food, had empty boxes. This was disappointing although we did find something else suitable to eat. This was a minor problem. Overall, the stay was extremely satiffactory

We were in town for a concert at the Hard Rock and this hotel was a quick choice for price and looks. Jackie was the staff member who checked us in and was amazing! Breakfast fit our needs and it was relatively quiet for a hotel off the highway and on a Friday night. Will definitely stay again if ever in the area!

I am surprised of the level of stars this hotel has. Our room had torn drapery, a poorly operational toilet, patch work wall paper, a bed that was improperly affixed to a twin size frame, cracked lamp shade, tile that did not adhere to the wall, it just seemed like the management was at a place where they just did not care any more. When I walked into the hotel to see the cluttered front desk and associates eating their meals and texting at the front counter, I suspected that the quality of the hotel would likely match what was seen. On a good note, the towels and bedding were clean and the Heat and AC were operational

the desk clerk 9/11 was one of the most personable clerks i have run across. approachable, professional, easy going.