斯堪迪克奧蘭科飯店(Scandic Aulanko)

Olimme aika pettyneitä huoneeseen, joka oli pohjakerroksessa niin, että näkymä oli viistoon ylöspäin parkkipaikalle ja sivuun suoraan katokseen, jossa säilytettiin ilmeisesti käytöstä poistettuja huonekaluja ja polkupyöriä. Aulanko tietysti on paikka, jossa odottaa erityisesti hienoa ympäristöä. Vastaanotossa, kun mainitsimme huoneesta, meille kerrottiin, että ei tätä huonetta annetakaan kenellekään, ellei hotelli ole aivan täynnä. Ei ollut kiva olla se, johon tämä osui ihan täyteen hintaan.

Ensin saatiin huone, jossa oli aivan liian pieni parisänky, huone muutenkin jostain 80-luvulta. Saatiin vaihdettua huone, jossa oli normaalilevyinen parisänky, mutta joustinpatja oli aivan kuoleentunut, todella huono sänky. Muutenkin hotelli parhaat päivänsä nähnyt. Ravintolassa kaikki 4 annosta tuotiin haaleana, kuha-annos täysin ala-arvoinen, kylmä ja mauton. Tilatut jälkiruokakahvit unohtuivat tuoda jälkiruokien mukana.

Ympäristö on hyvä, rantaa ja metsää. Tällä kertaa ruokailu ravintolassa tuotti pettymyksen. Buffe oli liian yksipuolinen pääruuan osalta. A la carteltakin olisin toivonut lisää vaihtoehtoja.

Kiva kylpylä missä kaikki tarpeellinen.

Loistava hinta/laatusuhde. Kaikki asiakaspalvelusta asti pelasi loistavasti.

Check-in was chaotic. We had to stand watching a staff member working on something else while those coming in later got serviced earlier. Reception staff mostly unfriendly or uninformed. The lobby resembled a warehouse with hardware sticking from trolleys in the area where children were also playing and running -probably because children’s play room was fully stacked with (adult) chairs on arrival day. There was no baby crib or third towel set in our room although crib was preordered. When we got the baby crib, it was really worn-down, even broken, and stained. As we got it delivered in person, we got the impression that it was ok standard for the staff member. Toilet bin was broken as were the shower tap and handsoap tray. Room not cleaned well. Friendly breakfast staff, nice spa area with a small child. However, definitely not coming back and definitely not worth the 200+ euros paid per night.

I see from previous reviews that they have a from The book answer "due to the unusually long period of heat wave The rooms are Hot. Well, we stayed here 13-15.5 during spring. It had been unusually cold (6-8C) just couple of Days before we arrived and during our arrival there had Been two warmer days with a day temp of 22-23C. Our room temp was 27 when we arrived, 29 next moring, 30 the morning after that. The lady in the reception was appologetic but said there's nothing to Be done since the hotel doesn't have air con. She did offer to bring us a portable fan but we refused cos it can't be used during night time. This hotel is no real Scandic. It used to be Cumulus till 2018 which was a budget chain aquired by Scandic. So there's a new logo, but everything else seems to be tarnished Cumulus standard from decades ago. The hotel is extremely worn out, no renovations have ever been made, so it holds together with more or less duck tape. I attached some picks from our room to prove the point. I gave two stars cos I have been in one star hotels in my youth and this is better but not with a long margin.

I stayed last weekend one night in Scandic Hotel Aulanko with my friend. We waited for rooms for 1hr and 45mins because of big group checking in before us. I asked Hotel Direcror's contact information from the reception. I sent a message to the director and told that I was very disappointed. She told that she will make sure that someone will contact me in the beginning of this week. Anyone has not contacted nor appologized what happened. I can not recommend this hotel to anyone.

Overall I liked our stay and the hotel. However, the room was a huge disappointment. We were located in the cellar floor (1 st floor) and the room had only small narrow window up the wall, from where we could see the tires of the cars in the parking lot. 😳 Not quite the park view I was dreaming of and the image I had about Aulanko.