海牙國會大廈與騎士樓附近住宿

checking into a hotel, one would typically expect a welcoming sense of hospitality and warmth - at the very least. I did not feel that way with the ladies behind the reception desk. 1. Upon entering room, the bedsheets were sloppy, untidy and scruffy. This lack of care and attention to detail already spoke volumes to me about the hotel's take on caretaking and thoughtfulness of its service. 2. so no surprise then, that I later called the reception from the room to ask if they could loan me an international adaptor, to which they FIRST said I had to collect it myself at reception, and then LATER was quick to sing to a different tune by saying they had none left after I prompted them further and asked them politely why they couldn't send it to my room. 3. On my second day of accommodation, housekeeping knocked on my door - to which I jovially said out loud, 'no thank you until I check out.' The knocks came intermittently for another 6 times with 20-30 mins interval - until I had to get out of the bathroom to put the 'do not disturb' sign at my door. A little extreme with efficiency but, I mean, I kept saying it every other 20-30 mins, so I hardly think they needed the actualy door sign to get my point to begin with. Anyway, this major annoyance occurred the next day in the same fashion as well. All in all, great location for a hotel but the staff definitely need lots more training on the true QUALITY and PROFESSIONALISM of genuine HOSPITALITY. This is afterall, part of the IHG band so, my stay here this round was a definite disappointment.

It's a very nice hotel, located in the center of the city. Beautiful design, the rooms are pleasant. The breakfast is good. Those who come with a car are advised not to park in the parking lot below the hotel, because it is expensive. We camped in a parking lot within walking distance (of course after dropping off our luggage at the hotel) on Geest Street 1. We had a less pleasant experience, our daughter felt sick, and they had no idea where to refer us and we were even sent to the emergency which turned out to have been closed for 3 years. So only health, and enjoy.

實話説照片濾鏡太重，入住才發現一點也沒有四星酒店的感覺，像是精裝公寓，廁所走起來木台搭建的聲音，也沒有浴缸，就是位置和大樓外部還不錯而已！裏面是改造的 行李進酒店需要一上階梯 沒有人幫忙很不方便！電梯也非常慢！

This modern hotel has a split personality. Some elements rate 5 star some 0 or minus. My wife and I stayed for three nights in their only disabled access room in June, it costs about 200 euros per night excluding breakfast. We were delayed arriving so didn't check in until around 2300. Check in staff were very good and we went up to our room. It had been made up (maybe?) but not cleaned! Excretia in the toilet bowl, bits of second hand toothpaste in the sink (which was blocked up). Complained to the night porter who came up to the room just after midnight as was genuinely embarrassed. But, the hotel was full and this was the only accessable room in the hotel! The room was given a quick clean to get us through the night. The following morning met by the very good manager who again apologised cancelled the nights charge from the bill (we paid in advanced) and said he would rectify the situation. He (Jimmy) was ashamed and seemed quite frankly shocked. We went out for the day and came back to a very clean room. On our 2nd and final full day the room was not made up at all, beds not made, no towels no toilet roll coffee etc. Again complained to the two very nice young women on reception who were very nice and very apologetic. It was our last night and were given a free (and very good breakfast). Serving manager and staff could not have been more helpful. So, great location, really great staff, great breakfast, awful, awful housekeeping (apparently sub contracted out). Should you stay in the Mercure Den Hague? You choose! Incidently, I said I was going to put a review out and Jimmy the manager said ” You must be truthful”.

Room (upgrade received as HHonors Diamond member) was very clean and spacious as was the hotel and corridors in general. Executive lounge has a nice terrace and offered a very good variety of food during happy hour. Breakfast buffet is rich and of very good quality. The breakfast room can be very busy but guests can also use additional seating in the adjacent bar, so this is not a problem. The hotel is about 15 minutes walk away from the Binnenhof. Overall one of the best Hilton hotels we have stayed so far.

一塵不染的房間,洗漱用品很好。唯一的缺點是接待處的服務。幾乎沒有任何微笑,你也沒有感覺到受到歡迎。我租自行車時收到一張錯誤的發票,上面寫着另一個客戶的名字。然而,自行車租賃非常簡單,自行車質量很好。如果天氣允許,我建議騎自行車去你的目的地。美味的早餐,有各種質和素食的選擇。您也可以定製煎蛋卷。

很棒的酒店,員工很好,服務很棒,體驗非凡。我和朋友在那裏住了一個星期,每天早上/中午11點之前離開酒店。後來我們得到了一個有新浴缸的清潔房間,廚房也被重新填充了。個人很酷。想呆久一點

這是我第一次住萬豪系酒店，所有的體驗都比較一般。客房很小（還是豪華房）早餐很普通，還很擠。房間温度很異常（很冷）供暖設施不能調到20攝氏度以上。窗簾後面還藏了雜物！給客人提供的毯子很薄（夏天用的毯子），晚上睡得也不好。不推薦這家酒店。最重要的是，凌晨5：45分一次虛假的火警警報把客人都疏散出來了。整個酒店都被疏散了。管理層沒給個説法。也沒有告訴我們是怎麼回事。退房的時候沒有書面的道歉信和解釋。算了吧。

我們完全自發(一天前預訂)到達荷蘭,和我們的狗一起登機。接待很,房間裏已經準備好了一隻狗,裏面有球和美味的。我們在地下樓住在舊樓裏 房間大小沒問題 但是沒有一個箱子的面 還有一個箱子 只是一個帶有一些衣服的洗裏也只有2個毛,不幸的是,洗裏也沒有加熱....das還很冷。不幸的是牀裏也有,我,洗時沒有出去...不漂亮。牀不舒服 但我們是水牀睡覺 你覺得我們很外面的空間有點“”,租車自行車在門前了,其實,所有東西可以用很少的努力來讓人更有吸引力。是的,我只能同意前面的發言者,很亮,但位置不,大約100米,就在海灘上,走到邊,可能5到10分鐘的步行。- ,我們付了2晚180€,我認爲價格性價比是正確的,我不想大吃,早餐我不能評價我們在外面吃早餐。幸運的是,我們有超天氣,不過只是去室睡覺,我真的很利,可以用它生活。-我想這真的只是對那些只想留在那兒短暫的人。很不幸,酒店不適合長時間。

住了1噸。酒店就在海濱的盡頭。美麗的景色和海上的日落。在登記入住時,我們詢問了一間標準客房和高級客房,因爲我們沒有事先預製好我們的訪問,接待處的女士費了一點力氣就能賣給我們一間高級客房,但當我問我們是否可以同時看到兩間客房時,她說不是因爲她一個人接待(在其他酒店,我們被賦予了審視自己的鑰匙)。標準海景房非常漂亮,但她也建議我們不需要在餐廳預訂吃飯,而且週一晚上我們認爲沒必要,我們錯了,只有1個廚師在上面,所以無法在那裏吃飯。決定步行進城吃飯,明確走公路路線,酒店建議靠港後走一條路,不是個好方案,經過漫長的黑暗探索出口被堵住了,所以堅持走公路。早上退房,在老城區一個美麗的麪包店吃了一頓可愛的早餐,比在酒店25歐元的早餐要好。如果訪問美麗的登哈格海灘,會再次入住。