Pillows were great!! The person that greeted us with a smile and respect. She was excellent with smiles and made us feel comfortable with our stay. Her name was Jamie. Not sure that was her name but she was wonderful. We made serval request and she completed all request with a smile. The room was also very clean and comfortable in our stay.
A truly disappointing experience. Hotwire listed this as a three-star motel. (Of course, I was already committed before I knew which hotel would be what I had paid for.) I have stayed in two-and-one-half-rated motels that were better (and even a two-star one here and there). The hallway was almost unbearably hot--no air conditioning at all (July in Texas!). Coffee was available only in our rooms--none at all at the breakfast bar. In fact, breakfast was pathetic. I had not seen orange juice the color of what was in their pitcher. There were two kinds of children's cereal (nothing, like raisin bran, for adults); cheap white and wheat bread for toast, with a tub of butter, a bottle of strawberry jam (almost out and too deep to reach with a plastic knife without getting jam on one's hands), and one of peanut butter. Did I say pathetic? The ”prong” for the safety latch in our room was missing a screw and two more were almost all the way out--not much safety protection. Again, a general disappointment when we expected a three-star experience.
紐布朗費爾斯萬豪萬楓飯店提供給探索這座城市的旅客一個理想之地。 在紐布朗費爾斯對於商務旅客或休閒旅行的人來說,紐布朗費爾斯萬豪萬楓飯店提供了舒適的住宿。 聖安東尼奧國際機場是最近的主要交通運輸,距離約47km。 聖安東尼奧國際機場位於47km附近,往返機場方便。 這家飯店靠近紐布朗費爾斯的熱門景點,包括Heritage Presbyterian Church,Historic Old Town NB和Gallery 46。 在忙碌的一天結束時,旅客可在飯店放鬆身心或外出享受城市。
2024.04.13
Spent two nights here while in town for a wedding. I called ahead of time to try to get an early check-in (1:30-2:00) and they gladly accommodated. Having the seating area was great, as it allowed us to stretch out without just staying on the bed the whole time there. The beds were fairly comfortable, but I'm really starting to dislike the hotels using the small pillows on the beds. I just can't seem to get comfortable with them. The breakfast was very nice, and there was a very nice lady at breakfast that was so friendly and she greeted almost everyone that came in. All the staff was helpful and nice throughout the stay. All-in-all, I'd stay here again.
I cannot say enough good things about this hotel. I brought my son and two of his friends to town for one night to float the river. I had accidentally made my reservation for the wrong night, and when I called very late to let them know we were on our way, they saved the day by getting us the accommodations that we needed, and they honored the original price for my other booking! We enjoyed our stay, and the breakfast in the morning was great! Then, after we left, my son realized that he forgot his wallet. The hotel staff contacted me and let me know that they had found it, and they mailed it to us. My son was so happy to get his drivers permit back. The staff here saved the day again!!! Thank you for a great trip.
My wife booked a room here for our family to stay in your motel on Thursday June 15th. We got here at approx 1pm, maybe a little later and were instructed to pay a further $20 for early check-in to an empty room that had already been cleaned... Ok, no worries. Then, when we went and asked for linen for the pull out couch, we were charged another $20 for that because there were 6 of us in the room and we had booked for 4. The room sleeps 6, we paid for the room, not how many bodies we were putting in it. The condition of the room was adequate. However, here is some sort of blood or feaces on the bath tub though (pic attached). The pull out couch mattress is in poor condition, the stains on it are atrocious. The gentlemen on the front desk has been nothing but rude to us. It feels like he has stolen $40 from us, as in the past, staying at other motels, we have NEVER been charged for early check in and we have NEVER been charged for extra linens or additional people in the room. Im not asking for a refund, but I would like our $40 back. The treatment we have received from the gentleman at the front desk has been far from acceptable and he is the manager. And, our online bill and paper bill do not allign. Bit the junior behind the desk said ”he would take care of it.” We come up here a few times every year to float the river and we always stay in hotels. We thought we would give this 1 a try. After today and what has happened, unless this issue is resolved, we wont be back here. At present we haven't asked him to extend our stay... We will be going to another hotel later today. The only good thing about this hotel is the shower.