Good pillows. Good value. Friendly folks who clean the rooms and respond to requests. The registration process could be improved and made faster. The food at the Chinese restaurant was tasty. Gym facilities were adequate. Overall good experience. Anoop Maurya was excellent in his cleaning services.
(1) Upon check-in, I found it strange that the male staff placed my husband's name and used his surname as the wifi password when I am the person who made the booking and paid for the hotel. Hence, I am unhappy about this as, even after asking the male staff to change to my name and surname. He was too lazy to do it! Felt very unrespected! In the final invoice, when I paid for room service, the same male staff did not change to my name!!! Terrible and lazy!
(2) The food for room service was delicious!
(3) The housekeeping was slow in getting us some things.
(4) The morning breakfast buffet was delious, with a wide range of local and intercontinential food. The staff in the Breakfast area were very efficient and excellent!
What a palace.and what a welcome. Well trained staff. Mr Nimesh Mathur the manager of the palace was efficient and quickly solved problems if there were any. It is one of the best of all real palaces in india.we had booked with half board through Trip.com at a very attractive rate. And the food particularly Rajasthani food was very tasty.the main dining hall called SWARN MAHAL was just fabulous.
訪訪客用戶In the centre of Jaipur with an excellent rooftop view. Good ambivalence at night. However, music plays at obscene times of the day/night (23:30/01:00/06:30?!) with deep bass that can be felt through the walls. My friends and I had private rooms and weren’t there for a party experience, but I’m sure it would have been a banging time if we were. The rooms were a mixed bag in terms of cleanliness. Good beds. Decent bedding. The kettle was however horrific, as were the teabags on offer. Grime and old dirt crusted within the kettle showed a lack of thorough cleaning. The bathrooms smelled of particularly rotten sewage, too. As for check-in, the procedure took too long and they wanted far too many details. It’s not ideal after a flight, and whilst I understand it’s customary for the hostel, it is the first time to happen to us in India. It felt over the top. We also arranged to do laundry there and the entire thing was a mess. The lady running the reception is smiley and lovely, but it was a complete hassle getting our clothes back. We were concerned we might not see them again, haha!
If you want somewhere safe, central and with a good view, go for it. I would next time stay a little further out of the centre but that’s just me! Here, you get what you pay for :)
NNicolas BEWhen we checked in, there was clearly an issue but nobody would tell us anything while they discussed in Hindi. After asking multiple times what the issue was, we were accused of having made a wrong booking. As they had a single occupancy room for us while we were two. After showing multiple confirmations and our check-in voucher which all said “2 adults” they kept telling us we were wrong. Multiple ***agers were called and eventually we did get a room but they still wanted us to do their job and contact Trip.com. The men at reception kept talking over me and wouldn’t listen at all, the girl was helpful and apologised multiple times. Once we finally got up in the room, there were stains on the sheet. In the morning my friend even had molded bread from the buffet… overall not a great experience but the room itself was good.