Το ξενοδοχείο ήταν φανταστικό και πολύ καθαρό!!απόλυτα ασφαλές περιβάλλον όπου τηρούνται τα πρωτοκόλλα για τον κορωνοϊό. Πολλά ευχαριστώ στην Άννα που μας έκανε την κράτηση! Μας έκανε την διαμονή μας ευχάριστη! Ήταν πολύ ευγενική εξυπηρετική χαμογελαστή και πάντοτε στην διάθεση μας για να εξυπηρετηθούμε άμεσα!!!!!Θα σας επισκεφθούμε σίγουρα και θα σας προτείνουμε ανεπιφύλακτα για όποιον χρειαστεί διαμονή στο Ηράκλειο!!
We stayed in the hotel (not “resort”) for 2 nights. The first impression was nice even though the neighbors from the close buildings can completely see you. Our room was nice but that’s basically the only thing that was nice. We went to the spa area where you can only use the pool and hot tub for free and the next is for extra charge (sauna) which is disappointing for the amount we paid. The pool was cold even though it’s supposed to be 29 degrees and the hot tub was a cold tub. The solution we got is to wait 5 hours till they will warm it up… the next day we wanted to use the swimming pool which supposed to be open from 10am. We went there by 11:30 and it was locked-we couldn’t even use the pool chairs. The answer for that was “they cleaning it because of the weather so we need to wait for them to finish it”. But the worst thing was after the check out - we checked out and stored our luggage. When we came 5 hours later to take our luggage, they blamed us for a damage we didn’t do and the manager told us he will call the police if we won’t come with him to the room to look at the damage which was a tiny scratch under bad that wasn’t done by us and he talked very aggressive and not polite to us This hotel is the worst! Stay away from it if you want to relax in your vacation .
This is a fantastic hotel tucked into what seems like a residential area. Easy walking to restaurants and only a 20 euro cab ride from the airport. These are like small apartments rather than a hotel room. There is a kitchen with a washing machine (this is huge when traveling with kids). Because it’s residential it’s quiet at night you can hear people in the halls but that wasn’t a problem. It has a small pool which is perfect to cool off in. The living room has spots for 2 people to sleep and the bedroom sleeps 2 people comfortably. I would definitely stay here again. I am not sure how far it is to the city center. We did 2 planned excursions and was only there for 3 days so I didn’t do everything.
πρώτα απο ολα να τονισω πως η εξυπηρέτηση του ξενοδοχείου ηταν εξαιρετική. τα δωματια καινουρια, το πρωινο φανταστικο δεν ελειπε τιποτα . και εγω και η οικογένεια μου ειμαστε απολυτα ευχαριστημενοι. οταν θα ξαναερθουμε στην Κρήτη να είστε σίγουροι οτι πάλι σε αυτο το ξενοδοχείο θα μείνουμε .
訪訪客We stayed at Kronos Hotel for two nights at the end of May. The room was clean and the bed was comfortable. We had a sea view room with a stunning view of the harbour. Breakfast was included and adequate. There was also a water fountain: very useful! The hotel is very conveniently located, close to the harbour, the restaurants and the city centre and good value for money. In addition, the staff was extremely friendly and helpful. I would definitely stay there again! Thanks again to Nikos and his colleagues for the warm welcome!