Not happy with how we have been treated at check in. We were checked in and the gentleman was fine, said our room was ready. We went up to our room and the door was opened with housekeeping inside so we went back down to reception room have a drink when the guy on the desk asked what is wrong we said the room isn’t ready. He said it is. Then proceeded to call someone who I presume is over house keeping. He then shouted across the lobby to tell me that my room was ready…. Shouted. Did not have the courtesy to approach me about the problem they had. We went to the room which the door was now closed and then when we proceeded toward the room a member of staff said excuse me walked ahead of us and into our room before us and put a water into our room. So it wasn’t ready. We were happy to sit in reception and sit with a drink but we were not given the opportunity and made feel like we did something wrong. Second time staying with Novotel group and certainly last time.
2 de maal in dit hotel . Alles is gewoon perfect ! En wat ons telkens weer opvalt is de rust en de stilte ,zelfs een volle ontbijtzaal is nog altijd stil ! Echt zalig die rust in dit prachtige hotel .
Het hotel ligt ideaal. Met 5 minuten ben je in de stad. De parkeergarage ernaast was betaalbaar en bent zo in het hotel
Hotel zelf is erg mooi. Personeel attent en vriendelijk. Lekker ontbijt wat je met mooi weer ook buiten kunt doen.
We went to Ghent Rivers hotel on 23 march. I requested early check in and romantic package ( rose leaves and champagne) It was perfect! This hotel is not expensive it is in the middle of Ghent City close to all stores and monuments. The people who work there are verry friendly and kind. Also the rooms are verry clean and beautiful! 10/10 price quality room service possible
It's one of the best hotels I've been to! It was my second time in Yalo and it's always a pleasure. If you go to Ghent this is the place to stay! The design is amazing and the staff is very helpful. The bedrooms are very different and with all the amenities you need to have an amazing stay, but better than that, they've turntables with Bluetooth so you can play your music. The rooftop is incredible ! Not to mention the bed... it seems like you're sleeping in a cloud!
GGiles LawrenceThe room was fine. We needed extra bedding and 2 nice staff came immediately and made the extra bed for us. However! We arrived with a reservation confirmation of 2 adults 1 child. Their confirmation had 2 people therefore the room they had was too small. They did have another room for 3 they said we could have but it would be 30 euros extra. At the time we simply agreed and paid as there was a big queue behind us and the amount was small. Buttons seemed like a con to extract more money from us, it wasn't our mistake as we had confirmation for 3 people at the designated price. It's a shame as I really liked Ghent and will certainly return but there are other hotels to choose from.
Κοντα στο κέντρο της πόλης. Παρα πολύ ωραία τοποθεσία. Το πρωσοπικο είναι καλό αλλά μέχρι εκεί . Τα δωμάτια είναι μικρά αλλά για την τιμή τούς ειναι μια χαρά. 150 ευρώ το 2κλινο για δύο βραδια χωρίς πρωινό.