KKarinaRead the fine print! We booked the highest level room balcony and ocean view. However on checkin we had balcony and Partial ocean view looking at a carpark. The only rooms that offer both are on level 4 and 5. Management were apologetic but unable to provide the room booked as they were at capacity. But they did offer complimentary breakfast and parking which was appreciated. The room we paid top dollar for was very disappointing but the service management provided means we will give them another go but request a room on 4 or 5.