從飯店出發,至法哈多機場僅有2km遠。附近很多景點,包括盧科依羅海灘、Balneario Luquillo和Playa La Pared都離飯店不遠。飯店坐落於Rainforest & Ocean View inn at Hacienda Carabali邊,附近還有很多景點包括Rio Mar Beach Resort & Spa Hotel和Ponylandia。飯店休閒區提供了各類設施,您可以在這裡舒緩身心壓力。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
Beautiful property with a phenomenal staff. The vast majority of the staff are very friendly and helpful. Highly recommend asking for Luis Carrasquillo at the “Waters Edge” restaurant. He went above and beyond to make me and my husband feel like we were his only table. He treated us like family. He was a pleasure to see every morning for breakfast. He would remember our drinks and have them ready for us! Amazing service with a smile!
對於想要捕捉盧基約城市風采的旅客來說,沖浪烏龜是一個理想的選擇。從飯店出發,至法哈多機場僅有4km遠。附近很多景點,包括Playa La Pared、Flyboard Puerto Rico East和盧科依羅海灘都離飯店不遠。飯店坐落於Ponylandia邊,附近還有很多景點包括Monserrate Beach和Water City PR。服務人員會提前為您準備好咖啡壺/茶壺和瓶裝水,以滿足您的飲水需求。飯店休閒區提供了各類設施,您可以在這裡舒緩身心壓力。多國語言工作人員的服務,將為您消除在異國的語言障礙。
Arrival: Staff member at gate could not identify me by name but eventually was able to confirm I was a guest when providing confirmation number of my booking. Staff at the entrance of the hotel extended a warm welcome. Ambassador Bonvoy recognition: upgrade to a larger corner room. 2pm late check out request honored. Continental breakfast buffet only - the only St Regis property I have stayed at that doesn't extend the full buffet as part of the elite breakfast benefit. Room was large and spacious with a tranquil outdoor patio area that unfortunately was impacted due to the loud construction noise from new buildings being erected on site. Thankfully the room had very good soundproofing so while the outdoor area couldn't really be used during the day, at least the interruptions weren't a problem when indoors. Good space for work or dining though a lack of chairs for relaxation especially given the outdoor area was off limits due to drilling. Loved the massive bathroom space. The spa area is lovely and the staff are very nice. I had booked a fairly expensive spa package well in advance and arrived half an hour early for it. Upon arrival I was told that the two nail treatments I had booked would not be happening. I understand that stuff happens but they had almost the entire morning to contact me about it. They extended a discount for service recovery, which was a nice gesture for the inconvenience and were flexible about adjusting the remaining treatments so I could maximize preferences. I ordered food and drinks at the bar. I didn't have a reservation and even though I just planned on being quick and arrived before opening, I was not permitted to sit at any of the tables (all reserved) and could only sit at the bar or outside. I found sitting outside with food to be fairly stressful with the opportunist birds that you have to keep watch out for so I preferred to be inside. By the time I left only 2 or 3 tables were occupied. It seemed silly to refuse to seat someone who was going to be quick because tables were booked for later. The food was surprisingly tasteless given how much oil appeared to be in it. The bar tenders were consistently helpful and the service was excellent. Overall a nice property with some imperfections that probably aren't material to management because they are crazy busy with enough guests as it is.
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