棕櫚鎮鄉村俱樂部飯店(The Palms Town & Country Club - Resort)

「永遠不要來這家飯店」從入住到退房，我在這裡經歷了最糟糕的經歷，這裡的工作人員非常粗魯。我們不被允許去游泳池，因為我們沒有泳帽（我第一次聽說這個規定，酒店也沒有事先通知我們），當我們說這不公平時，酒店工作人員直言不諱地說去獲取帽子，然後我們將允許您，我們也出售從我們這裡購買的帽子，如果您沒有戴帽子，那麼我們將確保您直接從酒店退房。然後我們沒有去游泳池，後來我們想到去健身房，然後他們告訴我們健身房因維護而關閉，然後第二天，當我們真的想買帽子去游泳池時，他們告訴我們今天游泳池因維護而關閉。此外，他們的客房服務最差，永遠不會回复，即使他們回復了，也不會按時交付任何東西。我們不得不等一個小時才能得到冰塊，然後我們強行從外部酒店訂購了冰塊，這些冰塊在酒店發送之前就到了。

ジム完備、プールもあって（スイミングキャップ必須）、中庭で読書するの快適。 部屋は十分広く、朝食のビュッフェも種類が豊富で美味しいです。 メトロの駅に近いんだけど、大通りを渡らないといけないので、インド未経験者には道路を渡る勇気が必要か^_^

這是一次很棒的住宿。熱情好客。物業維護良好。食物棒極了。 Abhishesh 和 nandi 提供了很好的幫助。維護良好的游泳池、鬱鬱蔥蔥的綠色和開放式概念酒吧都很好。這是城市叢林中的綠洲。

前台工作人員不僅不禮貌，而且是高傲的、典型的哈里揚維和德里態度女孩，沒有客戶服務和支持意識。永遠不會訪問並留在這個地方 不會推薦這個地方。平均客房數低於平均數且零以顧客為中心

le personnel, peu aimable n'était pas à la hauteur de cet établissement sensé être luxueux.

I went to Palms Town & Country Club to plan for a wedding (to be held in Nov'24). The Sales staff (Ms. Pampa) was terrible at communication, did not provide us a visit to the rooms (told us to look online for pictures and they will not show their rooms). ***** with this, the general attitude was demeaning and highly unprofessional. She did not provide a final quotation for 3 days, after chasing numerous times for the same. Highly unprofessional attitude from the Sales staff. I really wish people consider this before planning the Best day of their life with such a place where guests are not served properly.

We came to Gurugram for a family function and stayed at palm club. I would rate it as an average property. Rooms were a bit small, and have lots of corners. We tried their Chinese restaurant, food was good and rates were reasonable. Breakfast was a good spread of continental and Indian dishes. I would say that this property is a bit overpriced.

From check-in to check-out, Hotel The Palms Town & Country Club was a haven of comfort and convenience. The location was perfect, the amenities exceeded expectations, and the impeccable cleanliness set it apart. A true home away from home! The hotel's greatest asset was its outstanding staff, with the front desk team truly shining. Their warm smiles, genuine helpfulness, and proactive problem-solving made our stay truly unforgettable. A special shout-out to Ms. Neha for going above and beyond.