蘇瑞飯店(Hotel Suerre)

It must be best hotel and country club for the locals . No matter how much you clean it is an old hotel. they say they recently remodeled and renovated, but still kept very old, rustic refrigerator with stains and all furniture’s and shower and tub so really outdated they need a deep cleaning. One thing that was a plus was customer service restaurant staff and hotel front desk was very helpful but inside the hotel and the lobby furniture‘s were very outdated and need to be updated. Nothing like the picture. if you were here for one day after your long trail trip to national Park overnight will do but not for long vacation stay, restaurant and two bar section has a same type of food and for the leisure pool area was there, but it did not have well-maintained. They had lots debris in a swimming pool and the rust and built up in kids area and then showers. this is not country club Vive.

My wife my son and I are completely disappointed with the lack of information given at the hotel, I was incorrectly informed of the gym times l made me miss my work out , the manager lacked empathy and the staff are no existent! I WOULD NEVER COME BACK HERE. THIS IS NOT A 4 STAR HOTEL

Nice hotel situated in the Guapiles area in Costa Rica. The hotel is located in a restricted access area. All together it is a large terrain which consists of the hotel, pool area and gym. The green areas are well maintained. Service at the reception is good and friendly. Rooms are decent; basic and good enough for leisure travellers which is the main target group. There is a small desk in the room and a good bathroom. The room has AC which functions well. Only downside was the quality of the WIFI if you are in a room at more distance of the reception area. Minor point but nowadays more important then ever. The bar / restaurant area is ample and divided into 2 specific areas. Both are well maintained and staff is attentive. Drinks and starters were great. The main coarse was so-so. All together a solid stay if you are in the Guapiles area.

The receptionist was a little rude, she disrespected me by calling me only by my name, even though she is like my daughter. The price included breakfast, but nobody gave us the tickets for the breakfast and at the restaurant they didn’t want to let us have the food. I came with other friends, and they got bar courtesies, but I didn’t. The bathtub was a little dirty, there were no coffee cups to drink coffee. We were 3 perdona, but there were only 2 towels

the hotel is basically a sports center for the town. people come in to use the gym and the pool. the room was old and had issues with the hot water. the hot tub was not really hot either. overall not a place where I would want to spend multiple days.

When I checked in floor was not clean, I had to call the front desk to ask them to send someone to clean the floors, the pictures above is how the room looks when I asked them to clean my room. I checked out a day earlier because I was not able to sleep at all mattress we not good.

Muy cómodo, todo bien. Buena opción en ruta hacia el Caribe.

Un hotel tranquilo y seguro

Buen hotel