希爾頓歡朋飯店-格林伍德(Hampton Inn Greenwood)

While the facilities looked fine at first, within 10 minutes of our stay, we found two live roaches in our room. Hotel staff was accommodating / issues a refund for our stay (we went to another hotel in the area), though. The lobby area looked fine but had a slight smell and the individual rooms definitely needed upgrades. Our carpet had stains, the shower had shower mat stains that looked permanent, and the bathroom floors were a bit sticky. While these issues were noticeable, we were fine until we spotted two very large roaches in the room. Overall, the hotel would benefit from a few upgrades and pest control. However, props to the staff for being kind/understanding during it.

Under staffed. No towels in the room or any toiletries. The TV service was down.

Overnight stay for business. Very close to Lander University! Check-in gentlemen was extremely nice and welcoming! I was impressed right away. Room was clean. Grabbed quick breakfast from downstairs before we left and was good. They even provided us “on the road snacks” when we checked out. Recommend this for anyone! Only downside is our room was close to the road, and could hear traffic going by.

I think the hotel rate is high for the area. There was an issue at check-out but we didn't realize until we had left. The manager was able to correct. The bed was uncomfortable and breakfast was ok. Sits on the main road and could hear road noise.

The room was comfortable however, the carpet in the room had several dirty stains, which give the room, the appearance of not being clean

This is a nice well kept and maintained HAMPTON

I got double charged and when I called to get work out getting my money back the front desk clerk argued with me until I offered to send back statements to his boss. I reserved a king suite which was dirty when I arrived. It also did not have sheets, pillows, or blankets for the pull out bed. The next day the kitchen ran out of breakfast. This was not a good stay and Hilton has not honored the satisfaction guarantee that they advertise.

We enjoyed our stay. The hotel was clean and the staff was friendly.

Check-in was quick and easy. Quiet. Thanks for being pet-friendly!