格林斯伯勒機場福朋喜來登飯店(Four Points by Sheraton Greensboro Airport)

Check in was awful. I had made a reservation for a room through a third-party website, which is called Trip. I called the hotel before I arrived at the hotel checking to see if there were any rooms available to check into the same night and to see if there were any mandatory incidental fees or deposits upon checking in. everything went smoothly upon arriving at the hotel. There was a guest in front of me standing in line checking in and it seemed they were having some type of difficulty with the computer.  so I sat down in the lobby on the couch and watching TV and ate my food and I was rudely interrupted by the front desk worker and she asked me what do I want instead of asking if she can help me. I mean upon arriving at the hotel, and Uber dropped me off, and I said in front of the hotel and booked my room before walking into the hotel.

Reserved a room with 2 double beds 6 months in advance. I was called the day of arrival and asked if I could switch to a king. I said no I need the 2 beds. When I checked in they only had a king available. The manager was rude and un sympathetic. Told me corporate over books by 10% and he could have cancelled my room. Being as my reservation was probably made well ahead of most the others I don’t understand them not having my room especially after the phone conversation I had with them. I did not want to share a bed with my traveling companion as my husband would not be happy about that. They did not care. Bathrooms were moldy and the shower did not drain. Non of the amenities advertised. The bar was not open. There was no breakfast offered.

I was charged 3 additional times after checking into this scam of a hotel. They first tried to explain why, then the manager finally made his way out of his wheelchair to go to the computer and check out what really happened. I missed my meeting and it was a serious inconvenience. The room was also surprisingly compact. When walking around the room, we continuously hit our ankles on the bed frame. I would NEVER stay here again. The staff is unprofessional and crooks!

when booking the room, the one thing we wanted to do was sit outside at the pool and enjoy the nice weather in a different state it said it had a pool. The pictures were beautiful. Also, there was pictures of a beautiful bar and a great breakfast the next morning, we were pulling in the parking lot when I made the reservation room so I chose not to get a refund when I get there. The pool looks fine to me, but they informed me that there was no pole. They had to do so that used to it furthermore, the next morning when I got up to go eat when I went downstairs and they informed me that there will not be no breakfast for the day . it really messed up our plans because we do not have a lot of money to do stuff. We just wanted to be able to enjoy our hotel. I believe that if the pool is not working. Or not open it should be updated on the website daily and breakfast is not gonna be available you should also let you know that at check-in is expensive to feed families and a lot of people depend on Continental breakfast to save money. .

Checked in and battery was beeping on the smoke alarm, the front desk lady was helpful but unfortunately no one was working in maintenance to fix it, I was moved to the room next door. The shampoo and conditioner wasn’t filled. The room had a Smokey Smell.

I just had a disastrous stay. When I checked in the room they gave me hadn't been cleaned. The desk told me to put my belonging in the closet and they be sure to tell the maids to clean it. When I came back in the evening the room had been serviced as a stay-over not a new guest. They had to send someone down to redo the bedding. That night while using the microwave the breaker blew and I had to go all evening into the next morning without TV or lights on one wall of the room. The 2nd day I got no service. Stopped by desk and was told it had to be requested (really? Paying close to $100 a night and room cleaning has to be requested?) so I requested it. The water pressure in the shower was nill. The water should come out in a straight stream, the water came on out like a droopy fountain. I can pee harder that the water flowed from the shower head. When I checked in, I was told the times for breakfast. When I went down to get breakfast I was told it cost additional, it was not included with my room. The property was clean overall and the employees all were very nice, it was just that everything went wrong.

It has been good so far. We found dirty towels in our original room, so they upgraded us to a suite at the same price. The breakfast is convenient. They have been nice. Overall, hotels have trained us to expect less and less over the years - like making the bed or changing the sheets. But they are responsive to our needs.

Stayed here for a parents night away and the bed was extremely comfortable, staff was helpful when our tv didn’t work they upgraded our room, and was very pleased with location and cleanliness. Our room was beautiful and we would definitely stay again!