Greenacre飯店

You’ll want to read this, its GREAT!!! My partner and I checked into the Greenacre Hotel on November 24th. After checking in, the desk clerk brought us to the entrance of the hotel building and handed us our room card keys. He then said to us “ The bathrooms are located down the hall outside of your room so don’t leave your room without your cards. You also need them to get into the building so make sure to always have your card on you. I don’t want to receive a call in the middle of the night that you’re locked out of your room”. Totally reasonable , I can understand how that could be frustrating. Many people, throughout the night, forgot their cards in their rooms. How do I know this? They body checked themselves against their door screaming “ let me in”. That wasn’t even the bad part. That I could put up with. The next day, my partner and I woke up early because we had an International Flight to catch. My partner went downstairs to load the car and then I followed about 10 minutes later. When I came outside the building, my partner shouted something at me but it was to late. The door to the building shut behind me. What my partner yelled at me was “ Don’t let the door close, the card isn’t working”. When I tried my card on the door, it just beeped and flashed red. I tried my partners card, the same thing happened. We were locked out and we had to return our rental car within the hour and catch our flight. I immediately called the desk clerk/manager. I told him what happened and his response was “ What do you want me to do, I’m in bed”……..well here’s an idea for you, GET OUT OF BED!!!!!!! I WAS FURIOUS!!! We had both of our cards and it was nowhere near checkout time!!! What kind of response is that, here’s the correct response: “ Oh my goodness, I am so sorry sir. I am currently unavailable but I will send someone there to open the door. Again I cannot apologize enough, this is totally unacceptable. Please send me an email at your earliest convenience and I will provide some kind of compensation, this is truly unacceptable. There will be someone there within the next half hour. Here’s my personal number in case he doesn’t show.” But of course that was not his response. After a bit of arguing, he let me know that someone was going to be opening up the bar downstairs within the next half hour. So, we waited. After a half hour, a gentlemen did show up and I have to give him praise. He moved with urgency and at the end of the day got us back into the building and we made our flight. I still can’t get over “ I’m in bed” , what is that! I’ve worked in the tourism industry for 5 years and this whole experience was just totally unprofessional. I’m looking forward to your response.

前台辦理入住很不尋常,因爲它在前酒吧,由於前台在pokies旁邊,被要求離開我們的兒子。支付了2間房間,因爲我認爲這將是一個房間的雙人牀,另一個房間的單人牀。原來是兩個房間的單人間和雙人間。我在接待處聞到的只有香菸。到了我們的房間,又冷又吵。空調不能正常工作,或者根本不正常。窗戶無法鎖住,關上時,兩個玻璃板傳來的馬路噪音太可怕了。浴室有點小,但很乾淨。牀太可怕了,不得不說我們睡了什麼,是有史以來最糟糕的睡眠。去前酒吧買罐頭/瓶軟飲料,被告知他們不在那裏賣,你必須去隔壁的披薩店。都不錯,在穿過前排酒吧的路上,要了一瓶威士忌和可樂,波本和可樂,然後被告知我們這裏不賣。這是什麼前排酒吧?我們本來要住2晚,但只是有點子彈,訂了另一家離機場更近的酒店。

若想要遊覽Wiley Park，威利公園飯店將會是一個不錯的的住宿之選。飯店地理位置優越，駕車至賓士鎮站僅需4km 。旅客們會發現Punchbowl Station、Othman Bin Affan Mosque和The Acres Club距離飯店都不遠。飯店佔盡地理之宜，Metta Centre、Magic Touch Massage和Regina Coeli Roamn Catholic Church離此都很近。所有極具特色的客房都配備有空調，讓您感受到更加貼心細緻的入住體驗。酒吧旨在為旅客和您的朋友提供一處消遣的場所。若是覺得飯店的餐飲無法滿足您挑剔的味蕾，不妨去附近的Jasmin Lebanese Restaurant（西餐）品嚐下一流的推薦美食酸奶，Tc Brothers Kebabs & Pizza（快餐簡餐）和Ma Po Charcoal BBQ Korean Restaurant（燒烤）是另外兩處不錯之選。優美的環境，再搭配上細緻周到的服務，飯店的休閒區定能滿足您的品質需求。多國語言工作人員的服務，將為您消除在異國的語言障礙。

房間很乾淨，接待人員很親切，停車也方便。裡面沒有電梯，如果有行李的話可能會有點不方便，隔壁有加油站跟小超市，也有速食店。

Fantastic hotel and close to everything in each direction you take. Train station on 2 minute walk with plenty of surrounding shops for huge of amount of food outlets,drinks,haircuts,ect ect the list goes on..major shopping centre less then 5 min walk(kmart,coles,big-W,woolworths ect) Easy check-in friendly hotel staff Room was fantastic for just under a week stay for a function over at the sports club Comfortable bed with decent pillow,very clean room and bathroom were it looks like its brandnew or renovated or cleaned well after each patron,kettle,tv aircon in rooms usb outlet in the wall.Did bring earplugs for my stay as it is next to the road where you might get sound of traffic or the pedisatrian walk beeps allnight which i was warned about earlier anyhows. Easy check out with a drop box on the wall on the way out for early morning departures.

Advertised as ”Standard Room with one King or two single beds” for $200 a night sounded good. Turn up and discover it should be advertised as ”Sub-Standard Room with two single beds shoved together impersonating a King bed”. So I rang down to reception and asked them to swap me to a room with a King bed which they initially said they could do, but alas after going back down to reception and getting a new room card, SURPRISE another room with two single beds shoved together impersonating a King bed. SO I rang down again and was told to wait in my room until they could sort it out, which I didn't seem to want to do so I went back to reception and demanded a large bed (not two single beds shoved together) and was told, HEY ALL OUR KING ROOMS HAVE TWO SINGLE BEDS PUSHED TOGETHER,,,,, so they UPGRADED ME ! (NO KIDDING) to a Queen Room, which DID have a QUEEN BED WOW. Took two hours to sort all this out after a 14 hour day down the mines. Lesson in this DONT EXPECT A KING BED if you book a KING ROOM - shonks. How can you in good conscious advertise King Rooms without King mattresses - 1 star you guys hang your heads in shame

工作人員很棒,非常熱情,酒吧的入住服務方便。房間很好,乾淨,非常適合像我們這樣的4口之家。我們的房間有兩張單人牀和一張雙人牀。酒店一側也有充足的停車場。很棒的酒吧。

積極 - 易於訪問的巴士站就在前面 - 身份證和卡詳細信息,以便登記,因此沒有煩人的債券持有 - 例外的客戶服務!!入住的女士是如此熱情熱情,讓我感覺自己是個受人重視的客人,這讓我感到非常清新,因爲多年來,她在許多預算價格點的住宿中都住宿了。很棒的客戶服務絕對不是常規,所以我非常感謝他們- 優惠的價格點85美元一晚 - 很棒的清潔標準 - 安靜 - 普通區域的微波爐 - 塑料凳子很短,不舒服。- 房間裏沒有茶包或任何物品,說是預防感冒而移走的,但是考慮到所有東西,例如肥皂棒、牀單,都將會處理好,然後放在房間裏,所以單獨包裝的咖啡/茶是什麼樣子的,就說沒有意義了我不明白,風險高。

酒店房間乾淨整潔，淋浴間和廁所超大，贈送酒水券，可以到樓下的小酒吧免費領取一杯啤酒，bistro的飯菜好吃不貴，就是早上得11點才開門。一樓門口的陽台和beer garden都可以抽煙，貼心，還有遊戲機室可以****，一站式服務。走的那天想在悉尼多轉轉，前台還給免費存箱子，我想付費都不給機會，態度非常好。現在正在等bistro開門吃炒麪，晚上回來拿包的時候再吃喝晚飯然後去機場。雖然離市區差不多20公里，但出門就有地鐵站，去哪都方便，機場出來就辦了opal公交卡，想去哪就去哪。本來想再續一晚的，奈何沒房了，有房的已經over the budget了。總而言之，性價比超高，下次來悉尼再住這

My stay was okay, the positives were the friendly staff and room size. However I ended up cutting my stay short by a night and leaving early because of the lights that blasted into the room at night made sleep near impossible, the curtains were about as helpful as a gauze door on a submarine. I felt like I was sleeping in the spotlight of the Sydney Opera house, the room was so bright. After two sleepless nights I just left. There was also a lot of hair in the drawers. So, convenient location, friendly staff, but those lights should be reserved for a rave concert.