湯德拉旅館(Tundra Lodge)

The appearance was nice and the staff was great. Room was spacious and layout was amazing. We stayed in the 2 level room. The electric fireplace did not work, the fridge cabinet was broken in the front and the bedding was very much lacking for the price. The biggest issue was the waterpark for me. It seems like the Lodge caters more to the surrounding public as a waterpark instead of hotel guests (could be just my opinion). Should not have a resort fee if public utilize the facilities as well. The water had far to many chemicals in it. The hot tub was so bad it burned your nose and eyes. The waterpark itself was very nice and a solid layout with plenty for kids to do. I most likely would not stay here again but I am geared more towards comforts such as good bedding. I would not say to not try the place out as it might be great for you. Definitely better for younger kids up to early teens and the chemical thing might have been a 1 off mistake but not certain. The breakfast buffet wasn't great for the price but definitely was good with many choices.

We did a trip with our family of four here on Thursday-Saturday. We checked in easily on Thursday and found the waterpark to be just what the kids needed in the dead of Winter in WI. It did seem Thursday night was the best night to go to the indoor waterpark as it wasn't as busy. Friday-Saturday it was very busy and hard to find a table to put down our pool bag. Our room had the bunk beds which were great for our 4 and 3 year old. The size of the room was fairly small, really cramped bathroom/shower but otherwise it was just fine.

Came to town tonwatch hockey forna weekend and it was within walking distance and the waterpark and arcade is plenty to keep the kids busy

Was a really nice place clean, good staff. We went on a tues so waterpark was closed, limited hours for restaurant.

The property is beautiful, but when we got to our room, the pull out bed was broken. When asking the front desk for help, we were advised that there were no rooms available to switch. We thought about just leaving and going home as there wasn’t enough room for all of us to sleep in the room. At that point the staff said they may have one room available. we were traveling with teenagers and a two year old and we did not have time to move it to a new room. The other adult and myself literally picked up the pull out couch and moved it to our room as the staff said they could not assist. In the process, my friend completely busted off her toenail. It was a complete disaster of a night. No blankets or sheets were given for the pull up bed until we asked. Then we had to ask again for another blanket. We had no hot water in the sink on Sunday. We also had to ask for more towels in which big towels were only brought. We had to call the front desk and ask for hand towels a second time. We were offered a refund but I was told I would have to come back the next day to get the details. I came back Sunday and was told they didn’t have time to do it that I would get it by 11 AM. 11 AM came and went I had called them as we had left already and was told I would get an email with the refund amount by 3 PM. 3 PM came and went and no email. I ended up calling and was disappointed in the answers. We were there for a birthday and it was a bust!

The water park was closed for maintenance. Found out after I had booked. Our first room’s heater roared like a freight train, but they did move us promptly since the hotel was nearly empty. Room was comfortable and reasonably clean.

Tundra lodge definitely needs an update! The rooms are definitely outdated! Our bathtub had a huge noticeable chip on the inside. Our sink would clog up because the drain plug wouldn’t work. No cable tv? Also, the heat couldn’t be regulated well at all, at night time, my kids were freezing and I had it set to 70. The water park area was highly chlorinated, to the point my mother n law and one of my kids were coughing the entire time, and said their eyes burned. The outdoor hot tub was closed ( due to such cold weather). The staff at the front desk was wonderful, that I can say! For the price they charge, they definitely could update things!

The rooms were clean and comfortable, we liked the location, and staff was very helpful. Our only complaint is that they charged $14 for breakfast and it wasn't any better than a breakfast you can get a less expensive hotels that provide a free breakfast, which was very disappointing.

Bar was closed due to the snow storm but the guy working at the front desk was hot so it’s a win 😉