I generally have no problems with cleanliness in Ibis hotels, but this time there was an oversight. When closing the third bed, which we were not going to use, we found that the floor had not been cleaned. It was very unpleasant to find hair and papers on the floor (We took pictures). Another point is that one of the mattresses on the bed shifts to the point of almost falling off the bed. It is very rare for this to happen so I imagine the people at Ibis will correct this error in the future. Another negative point is that the reception did not take into account our request the day before about our problems with lactose and gluten. At breakfast the person in charge had to fetch bread outside the hotel. A positive point, we forgot the phone charger and the reception had kept it when we returned to look for it.
32 評價