帕拉西奧德聖保拉飯店-傲途格精選(Hotel Palacio de Santa Paula, Autograph Collection)

For a 5 stars expected much better service. Security protocols are too strict.

This hotel is a must if you go to Granada. It couldn’t be better located if they tried. The food and shopping around was beyond close and amazing, especially the food! The hotel is beyond impressive and historically phenomenal. The staff is beyond helpful and gracious and the rooms are perfect. Highly recommend, 10/10.

Horrible hotel and service We were given a much inferior room than we had booked because of the EU SUMMIT and politicians staying at this stupid hotel . So they had closed off the nice section of the hotel and rooms for the politicians and gave us a much inferior room than we had paid for and would refuse to process a refund.

The staff was extremely helpful, friendly and courteous. The restaurant is excellent, really one of the best in Granada. We will definitely return next time we visit.

Excellent bed and temperature control, immaculately clean, great atmosphere, very helpful and professional staff. Natasha on the front desk is fantastic.

Very nice hotel in a historic building (convent among other things). Comfortable room and good onsite restaurant for breakfast or dinner. Concierge is attentive but be aware the "self-parking" is really valet. Pull in front of the hotel directly and they will park your car. Also, it wasn't clear until we were there, but driving in the historic area (where the hotel is) is restricted to locals and hotel guests. If you aren't planning on parking at the the hotel, you'll need to be careful where you drive.