舒適套房飯店(Comfort Inn & Suites)

Comfortable bed. Soft pillows. Spacious room. Clean. Got a fantastic night sleep. Eggs, sausage, waffles, cereals, yogurts options for breakfast. Breads and muffins- although they were hard and stale. They had obviously been opened previous days and not sealed airtight overnight.

I was stranded due to highway closure and tried booking a room for that evening (not the evening that was actually booked). Somehow when I was going through the process the date changed from that same day to 2 weeks later and I didn't notice that. I immediately requested a refund, and the hotel denied it. It wasn't like I asked the day before the booking, in which I would understand, but 2 weeks before? My fault for not double checking but was in a hurry due to there being hundreds of people trying to find a room at the time. Not the type of customer service that would ever lead me back to any Comfort Inn ever again. I would sleep in the car next time rather than even try this hotel.

Taken out of our room. Was told I should’ve called instead of booked on line for pet room. No king bed room for pets. Reprimanded about the door I used. Not a good experience but now I know where not to stay as we travel frequently to Colorado.

It is convenient to visit family in the area. Easy check in and okay breakfast

Super friendly staff! Stayed here about 5 years ago and thought it was amazing. Don’t think much has changed in 5 years. Starting to become dated.

Great room. Everything was clean and check in was easy.

Staff at front desk was rude Acted like it was a crime to ask for another blanket

The hospitality and service was great ! Restaurants not far. Really enjoyed our stay

The key did not open our room. I went downstairs and was issued a new set of keys which also did not open the door. So my partner took the 2nd set of keys down and the receptionist was unwilling to give our situation priority over 2 gentleman who just walked in the front door. These 2 guys multiple time told the receptionist to take care of our issues before then. I went down a third time and came back with the hotel receptionist who reluctantly came with me to try. We were corrrect; he lock was defective. We ended up in a different room. He was not wiling to help us right away until we insisted. He never apologized to us for the inconvenience. He did not acknowledge our inconvenience we had gone through. There was a lady who very helpful and nice. She checked us in originally, but I believe her shift had just ended and his just started.