A complete disappointment. This hotel is marketed as a five-star property, but it doesn't even meet the standard of a two-star. The food was extremely poor – very limited selection, low quality, and none of the basics one would expect from a hotel in this price range. The all-inclusive bar offered only the cheapest drinks. The service was unacceptable: staff appeared disinterested, spent most of their time chatting among themselves, and guests were left waiting far too long for everything. I felt deceived and deeply dissatisfied. I strongly recommend choosing a different hotel.
翻譯