獅子碼頭SPA飯店(Lion Quays Resort)

We stayed Friday night.The room was fine- very clean. Had a lovely meal in the Indian restaurant- the staff were very friendly and the food was great. Nice cocktail in the Waterside afterwards. Reception staff were helpful and polite- particularly the night staff. Breakfast was plentiful- coffee machine was playing up. Only complaint would be of other guests not waiting to be seated and complaining of lack of croissants!!! We enjoyed our stay and would not hesitate to book again.

It been a beautiful time can't thank you enough for everything you done fantastic time beautiful views nice food

Excellent hotel food top draw

Generally good experience just a couple of issues. Lack of bar staff in the main bar when functions are on in other rooms. Being cashless meant my relatives had problems as the hotel is cashless. They wont stay again.

Filthy lobby, tiny bathroom, grubby balcony, cold shower, spa facilities, hot tub only working in one corner. Very disappointing. Won’t be staying or recommending to anyone.

Where is the luxury? For a hotel that brands itself as luxury our experience couldn't have been further from that.. For starters the cleanliness of the room was shocking, most notably the floor covered in dirt, dust and hairs when we arrived. Then there was the bed, the worst nights sleep we have ever had!! The bed had a huge dip in middle which meant we were constantly fighting to not roll into it and the pillows were basically non-existent. I'm still dealing with the back pain now! On a positive note the hotel itself looks lovely (from the outside) and the setting is really picturesque, it's just a shame we were so tired the next morning we didn't get to enjoy it..

The staff are generally excellent. The hotel is tired and desperately needs updating. One night, there was no hot water. Wifi is bad. Breakfast generally OK.

It was a shame that my room didn't have a curtain on the second window, the slatted blind let in a lot of light - unfortunate in mid summer! There was an issue with the water pressure, this was being worked on that morning but resulted in little/no water.

Room was extremely cold. Waiter was rude - asked for a Vat receipt and he gave me a till receipt. I told him it wasn't a vat receipt and he kept insisting it was - it wasn't and after getting one, he literally threw it at me. I ordered a vegetable side order which didn't show up. On checking out, i was completely ignored!