陶得米納提美歐大飯店 - 貝爾蒙德飯店(Grand Hotel Timeo, A Belmond Hotel, Taormina)

景色好，位置好，服務好！ 我們在前台遇到了他們的工作人員 Noemi，她非常友善且樂於助人！非常好的體驗！一定會再回來！

This is our fifth stay at a Belmond hotel and the previous three stays have been phenomenal. This is why we chose the Hotel Timeo over the Four Seasons in Taormina. However, if this was our first Belmond experience we would never be back. Before our arrival, we were e-mailing the concierge to figure out parking cost. In our e-mail exchanges, the concierge never mentioned the issues with finding the parking entrance to the hotel. We put the hotel in Google maps and it led us to the city center and we couldn’t get to the hotel. We ended up driving blindly around the narrow streets until we by chance found the back entrance where you can pull in with a car. Given the difficultly of finding the parking lot, one would think the concierge would include instructions when we were e-mailing back and forth about parking. Upon arrival, we were told to sit in the bar area and someone would come check us in. We just sat and waited for 15 minutes with no one coming and not even an offering of champagne or some other welcome drink. Not the type of service or welcome we’ve ever seen at a Belmond. The front desk as a whole seems to be lacking compared to other properties. We booked transfers to the other Belmond property on the first day and they were just not in the system when we went to confirm. We also have a very early flight out tomorrow morning so asked the desk about our luggage and car for the very early departure. Their response was to just call down when we are ready and someone will come. No proactive effort to handle our check out but rather a sense we can just figure it out at 3AM. Our biggest issue is the room. While recognizing we booked an entry level room, one would still hope a €1,300 per night room would be nicer than your standard Marriott. The room is extremely small even for us coming from NYC with the bed right next to the front door so you are woken each morning by people in the hall. The bathroom is very tiny along with the shower. I’d take a chain hotel’s shower over here. While I know Belmond will say it’s a historic hotel, all Belmond are in historic structures but they don’t make their rooms cramped. In addition, the room is extremely dated and in need of a refresh. There are no charging ports by the bed and the whole aesthetic shows it has not been updated in probably 20 years. Lastly, as other reviews have mentioned, the hotel seems either understaffed or just lacking in a sense of guidance. Staff seem to just to the absolute minimum with no one coming to refill drinks at breakfast and in the evenings needing to ask for the complimentary canapés to be brought over.

Il ristorante Timeo in questo elegante hotel è il top di Taormina, cibo ricercato , carciofi con ricotta , maccheroni fatti a mano alla norma , spaghetti con le sarde delicatissimo, pane fatto in casa ……ma tutto questo cibo prelibato è servito da un personale superlativo ! Dario è una garanzia , ti accoglie con gentilezza e ti accontenta in tutto e per tutto!! La ciliegina sulla torta è il contesto che presenta un panorama mozzafiato

Siamo stati a cena presso il ristorante Timeo di pertinenza dell'hotel,che dire...un esperienza unica pur essendo del posto. Esperienza fantastica resa ancora più indimenticabile da Daniele che ci ha accolti,seguiti e consigliati per tutta la durata della cena. Un vero professionista. Piatti della tradizione che lo chef,che abbiamo conosciuto,ha saputo proporre in maniera impeccabile. Ritorneremo molto volentieri Complimenti,ci avete lasciato senza parole!

我和丈夫在下午晚些時候在 Timeo 酒吧的露臺上喝了一杯，俯瞰著埃特納火山和所有令人驚嘆的周圍環境。工作人員和服務都非常出色，尤其是我們的服務員法比奧。他非常友好和好客，完全寵壞了我們。我們離開那裡時說這是我們在陶爾米納做過的最好的事情之一。

提梅奧大飯店是一家美麗的飯店，提供優質的服務。恩佐在辦理入住時向工作人員做了很好的介紹。泳池和早餐的工作人員以及清潔人員都是一流的。坐在露台上，一邊享用美味的早餐，一邊眺望大海，真是無與倫比。房間很漂亮，設施齊全，包括可愛的茶杯、沐浴皂和拖鞋。每個細節都經過深思熟慮。這家酒店是對陶爾米納的一個很好的介紹，我們希望能回來！