伊斯特蓋特花園庭院飯店(Garden Court Eastgate)

Staff were friendly and professional. The hotel needs deep cleaning.

The stay was really good, but although it was non-smoking. We could smell smoke the entire hallway, even in our room

Had a wonderful one night stay, staff were very friendly. There was just a problem with the generator earlier in the evening, but these days it’s hard to fault businesses for that!

Received horrible service from the management of this establishment. I am a regular client who frequents the place, and will no longer be booking with them again. Went down for breakfast at 10.20am, was told that it is management's time to eat breakfast and that it closed for clients at 10am. About 5 or 6 management staff were there dishing up, 2 of them reprimanded me on two separate occasions about how i am not to dish up since breakfast closed at 10am for clients. I ended up leaving (without eating) after being given a mouthful by the white manager over food.

Tv channels & Dstv channels must be increased to a variety.

First off my family and I got here and we had to take our bags in ourselves ,we have paid for a room for 5 and they gave us a 4 sleeper , when they came to clean our room they left dirt around the room and they only gave 2 glasses and 2 mugs and when we asked for more they said that we have to buy from the restaurant (which is haraam and we are Muslims so we could not order) and compared to Sandton garden court this is terrible

The cleanliness of the hotel, friendly staff, ramps for disabled is one of the things that impressed me the most. Breakfast was nice but need to improve there and there atleast add more variety of cakes, eg; scones, biscuits and muffins. Emma Mogoba

•When you arrive at the hotel, there is no porter to help you with your million bags 😢 The staff at reception/restaurant are very friendly •The location is ok, too busy and untidy for my liking, unless you want to go to the mall •The rooms were fine, kept clean everyday. The bed is comfortable. Unfortunately, you have to request the fridge and if you not lucky to get the only 4 or 5 fridges that they have in their entire hotel, too bad. What hotel comes with no fridge? This is a necessity!!! •My view was an ugly taxi rank with some bird nest and pigeon poop on my window. I couldn’t even open my window for some fresh air. The birds would perk away at my window and wake me up in the early hours of the morning ☹️ •They have a small gym, which I can live with. It’s better then nothing The pool was always dirty and full of leaves. If there is a giant tree over the pool, then it would be best to get a pool cover •I wasn’t particularly excited about the location in Bruma. It’s like downtown, very busy with no pavements to walk/run on •The food was such such a let down The different food stations are not labeled so you don’t know what you are eating. Breakfast was ok. The only things I enjoyed were the croissants, hash browns and fish cake There was no buffer diner and the room service was not the best on most days. •I ordered a salad that had avo that was brown and the lettuce was cut in such huge slices and was not even green. I can mention so many things about the food but I’m too lazy to get into it. It was just not great •You need to have an adapter to charge multiple electronics since they did not even have the modern charging ports that every hotel has. They only have the shaving port and you can only charge one phone at a time •A lot needs to be done to improve this hotel. I certainly won’t be back and wouldn’t recommend it to any of my family/friends Zoe