「The room was generally clean. The hotel doesn’t have a heating system — only air conditioners that cool, which made the stay uncomfortable during colder weather.
What really affected my experience, though, was an encounter with one of the staff members. While some staff were fine, one older lady made a deeply inappropriate and racist comment about me as I was returning to my room. There had been no real interaction between us that could justify such a remark — it was unprovoked and very hurtful. I felt extremely uncomfortable and disrespected.
No one should have to experience this kind of treatment, especially in a place meant to be welcoming. Unfortunately, that incident has left a lasting negative impression on what could have been a neutral or even positive stay.」
「Noise, noise noise....
I decided to try it out instead of staying in North Adelaide. I asked for a quiet room and was given a 6th floor room directly facing the big intersection at Elder Rd. Even though double glazed, the huge wall of glass did little to dampen the 24 hour barrage of truck, bus, motorcycle and hoon car noise from the busy intersection. I tried to swap to an inner atrium facing room and found they are just as noisy with noise from the downstairs bar. Doors to rooms have no door seals and the badly adjusted door closers slam them shut. I hardly slept and will not be returning.」