檳城希迪特飯店（又稱檳城龍城飯店）的評論

住宿方回覆: Dear Valued Guest,Thank you for making us your preferred hotel in the heart of Penang.My team and I are thrilled that you had a fabulous stay experience with and enjoyed every aspect of it especially our strategic location and services.We hope you took the opportunity to explore the city during your stay with us and all of us here look forward to be at your service again soon should your travels bring you back to the city.Kind regards,Amir HishamGeneral Manager

住宿方回覆: Dear Banshanyuan,Warmest Greetings from Cititel Penang.Thank you for choosing to stay with us whilst in Penang.I couldn't be happier after reading your beautiful comments and learning that you love every aspect of our hotel. Your kind comments and recognition can definitely motivate us to continually deliver quality and thoughtful services to our esteemed guests such as yourselfThank you once again.Until then my very best wishes and take care.Warm regards,Amir HishamGeneral Manager

住宿方回覆: Dear Chibaodekeaih,I think the above review is not for Cititel Penang.Thank you.

住宿方回覆: Dear MW Lum,Selamat Sejahtera from Cititel PenangThank you for making Cititel Penang your preferred choice of accommodation whilst in Penang.My team and I are delighted to read that you enjoyed your stay and that our new renovated deluxe room met your expectations. We appreciate the opportunity you have given us to be of service and thank you for your kind recognition of the team's efforts. I am sure the entire team enjoyed attending to your needs as much as you enjoyed being here. We are happy to hear that your overall experience with us was exceptional, and we greatly appreciate your continued loyalty.I want you to know that we are truly glad to have you as our guest and that all of us at Cititel Penang sincerely look forward to the opportunity to be of service to you over and over again.Yours Sincerely,Amir HishamGeneral Manager

住宿方回覆: Dear Skky406,Thank you for sharing your experience at Cititel Penang. My team and I are delighted to read that you enjoyed your stay and that our hotel and services met your expectations Please allow me to express my sincere apologies for your unpleasant experiences.We have highlighted this matter to the relevant departments, and we hope that you will give us the opportunity to serve you in the future better. Your feedback is integral to us as we continuously strive to meet guests’ needs and expectations.We appreciate the time you took to share your feedback and we look forward to serving you again soon. Regards,Amir HishamGeneral Manager

住宿方回覆: Dear Yuzhongyinji,Selamat Sejahtera from Cititel Penang.Thank you for making Cititel Penang your accommodation choice whilst in Penang recently.My team and I are delighted to read that you enjoyed your stay and that our hotel and services met your expectations. We appreciate the opportunity you have given us to be of service and thank you for your kind recognition of the team's efforts. I am sure the entire team enjoyed attending to your needs as much as you enjoyed being here.Thank you again for staying with us, and we look forward to welcoming you back soon.Best Regards,Amir HishamGeneral Manager

住宿方回覆: 親愛的 Aichiyudelaomao，來自 Cititel Penang 的 Selamat Sejahtera 感謝您選擇 Cititel Penang 為您在檳城的住宿提供首選。我和我的團隊很高興得知您住得愉快，我們的服務達到了您的期望。我們感謝您給予我們服務的機會，並感謝您對團隊努力的認可。我相信整個團隊都會很樂意滿足您的需求，就像您喜歡在這裡一樣。我們很高興聽到您與我們合作的整體體驗非常棒，我們非常感謝您一直以來的忠誠。 在 Cititel Penang，我們致力於保護和恢復環境，並為當地社區帶來積極而持久的影響，因此我們設立了水補給站，為人們提供便捷、可持續的選擇，取代浪費的一次性塑膠水瓶。我想讓您知道，我們非常高興您能成為我們的客人，Cititel Penang 的全體員工真誠地期待有機會再次為您服務。此致，Amir Hisham 總經理

住宿方回覆: Dear Valued Guest,Selamat Sejahtera from Cititel PenangThank you for making Cititel Penang your preferred choice of accommodation whilst in Penang.My team and I are delighted to read that you enjoyed your stay and that our services met your expectations. I want you to know that we are truly glad to have you as our guest and that all of us at Cititel Penang sincerely look forward to the opportunity to be of service to you over and over again.Yours Sincerely,Amir HishamGeneral Manager

住宿方回覆: Dear Chenyangduo,Greetings from Cititel Penang.We would like to thank you for choosing to stay with us as your preferred accommodation in Penang and for sharing your experience with us.Thank you for highlighting the area you particularly enjoyed the room view during the stay.We are indeed disturbed to learn of the unpleasant situation you have encountered in the room toilet light. Please allow me to express my sincere apologies for your unpleasant experiences. Your feedback serves as a valuable reminder for us to focus on these aspects. Thank you for highlighting the positives of your stay and for your understanding in the areas that might need improvement. We would like to assure you that we only deliver and serve our best in terms of quality products and services. The comfort of our guests remains our top priority, which will not be compromised.We hope to have the opportunity to welcome you back for an even better experience in the future. Thank you for taking the time to provide feedback on your recent stay at our hotel and we greatly appreciate your continued loyalty.Yours Sincerely,Amir HishamGeneral Manager

住宿方回覆: Dear Valued Guest,Selamat Sejahtera from Cititel PenangThank you for making Cititel Penang your preferred choice of accommodation whilst in Penang.My team and I are delighted to read that you enjoyed your stay and that our services met your expectations. I want you to know that we are truly glad to have you as our guest and that all of us at Cititel Penang sincerely look forward to the opportunity to be of service to you over and over again.Yours Sincerely,Amir HishamGeneral Manager

住宿方回覆: Dear Valued Guest,We would like to thank you for choosing Cititel Penang as your preferred accommodation in Penang and for sharing your recent experience with us.We are indeed disturbed to learn of the unpleasant situation you have encountered during your recent stay with us in. Please be rest assured that we have taken steps to address the concerns with our team as we strive continually to ensure an exquisite experience. We would like to assure you that we only deliver and serve our best in terms of quality products and services. Guest satisfaction remains our top priority, which will not be compromised.I want you to know that we are truly glad to have you as our guest and that all of us at Cititel Penang sincerely look forward to the opportunity to be of service to you over and over again.Yours Sincerely,Amir HishamGeneral Manager

住宿方回覆: Dear Chenjian180712,Thank you for making us your preferred hotel in the heart of Penang.We are humbled by your kind recommendations and we are glad that you had an enjoyable stay during your recent trip to the city.Our strategic location indeed provides convenience for guests like yourself to explore Penang as we are steps away from the UNESCO heritage trails, Chowrasta Market and famous eatery venue apart from KOMTAR.Thank you once again for making us your preferred hotel and do stay with us again soon should your travels bring you back to Penang.Yours Sincerely,Amir HishamGeneral Manager

住宿方回覆: Dear Kaitlinlin,Thank you for making us your preferred hotel in the heart of Penang.My team and I are delighted to read that you enjoyed your stay and that our services met your expectations. We appreciate the opportunity you have given us to be of service and thank you for your kind recognition of the team's efforts. I am sure the entire team enjoyed attending to your needs as much as you enjoyed being here. We are happy to hear that your overall experience with us was exceptional, and we greatly appreciate your continued loyaltyOur strategic location indeed provides convenience for guests like yourself to explore Penang as we are steps away from the UNESCO heritage trails, Chowrasta Market and famous eatery venue apart from KOMTAR.Thank you once again for making us your preferred hotel and do stay with us again soon should your travels bring you back to Penang.Yours Sincerely,Amir HishamGeneral Manager