This particular Holiday Inn has recently changed ownership. The current daytime female general manager is mentally unbalanced and hostile to guests. She has no place working with the public. When I complained to her at mid day that the room I was in had not been cleaned for 2 nites she locked me out of the room (which I had prepaid for 7 nites), accosted me verbally, called in the Douglas County Sheriffs, and under refunded the balance on account to the wrong credit card. The sheriffs (3 of them showed up) confirmed that they were often called out to this property. This is the most expensive hotel in the area. And badly flawed in terms of management. Seriously: stay far away from this place. A lawsuit against this manager and the corporate entity that owns this Holiday Inn has been initiated.
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