蒙塔納飯店(Hotel Montana)

我提前一天去確認我在酒店的住宿。他們找不到我的預訂。我在手機上向他們展示了我的確認訊息。我被告知他們可以看到我的確認號碼，但 trip.com 沒有付款。他們向我保證，這種情況以前發生過，並告訴我要注意安全，預訂另一個房間作為備用。他們向我保證，在問題解決之前他們不會刷我的卡片。這個保證讓我登記入住。我時不時地來到前台，他們告訴我問題已經解決。直到昨晚我才被Trip.com告知地址錯誤。同時，酒店刷了我的卡。令人驚訝的是，他們沒有尊重我給日內瓦蒙大拿酒店和蘇黎世蒙大拿酒店的回饋。沒有電子郵件對疏忽和延誤處理表示歉意。我提前一天去酒店查看，他們本來可以處理這件事，但並沒有自信地將責任歸咎於trip.com，因為以前曾發生過未收到付款的事件。 我認為蒙大拿酒店集團可以更好地處理這件事。相當令人失望。

地理位置優越..友善的服務，無線網路很強，床也超級好

靠近火車站 位置好

Great location but that’s the only positive. Hotel room advertised as superior was anything but. Very small room with limited coffee facilities 2 pods of coffee and three sugars ! Bedroom ceiling had a grubby stain on it and generally looked tired. The balcony was pleasant and overlooked a busy car park. The receptionists were miserable and unwelcoming. Would not return

在蒙大拿州住了 3 晚。非常漂亮的酒店，擁有現代而舒緩的色彩。房間不錯：簡單，很乾淨，很實用，有迷你吧。漂亮的露台，可欣賞日內瓦湖及其一流噴泉的部分景色。很好的歡迎，非常專業，有效率。我們推薦。

We stayed 2 nights after 9 days of hiking. Hotel location is very convenient, close to everywhere, the train station, shops, with ton of restaurants within 5 minutes of walk. There was a heat wave going on during our two nights stay (temperature was 92 and 95 during the day), there is no air condition, only a small desk fan. We were both soaking wet in the morning, we tried to keep the window open but the noise is unbearable. One of the reason I chose this hotel was because it has 'laundry facility', I thought they have self service washer and dryer turned out they don't.

Needed a hotel near the station. Was stuffy, smelt of damp, had no Air con and with the window open was extremely noisy. Perhaps it’s cheap by Geneva standards, but at over £200 for one night I would have expected a decent sleep.

我從 2016 年 5 月到 2023 年 5 月 19 日住在這家飯店。飯店很好，地點很好，靠近Cornavin車站，靠近日內瓦湖。附近有幾家餐廳。房間舒適，早餐不錯。這家飯店是日內瓦一個很好的住宿選擇。