好氛圍飯店(Hotel GoodAura)

support service know everything we spoke whole night

Vergogna . Ho prenotato una stanza e la prenotazione era conferma , ma al nostro arrivo l’albergo era chiuso / sprangato Non hanno risposto ai nostri messaggi e alle telefonate . Ci siamo trovati la sera senza un posto dove andare a dormire Inaudito, non mi era mai successo

UNACCEPTABLE. Don’t waste your money! I wouldn’t come back if they paid me. First we paid for the airport transfer, the driver was late. One of the seatbelts in the van didn’t work. My father had to ride without a seatbelt. We drove through snow. The windshield wipers also didn’t work. Water frozen to the windscreen in sheets of ice making it very difficult to see. By some miracle, we made it alive. We get to our room (it is February with freezing temperatures outside) and our room is very cold. The radiator was barely warm, but not hot and we could not turn it up. I went to the front desk to ask to swap rooms or for them to check the radiator. Despite asking MULTIPLE TIMES for someone to check our room or for us to switch rooms, we were offered an extra blanket. DO NOT STAY HERE! There are plenty of other options. Anything with working heat is better than this garbage.

We had a nice stay at this little Hotel, very homey feels and very accommodating staff who always has smile on their face who will try to do their best for your request. We booked for 3 night and they allowed our early check in and free breakfast on our arrival. The family room is spacious enough for our family with 2 kids. Beka in the reception is really a big help on the duration of our stay as he is very knowlegeable in the area. They are next to ski lift, though at the time of our booking was still close since no enough snow yet for skiing.

Great stay. Very nice staff, restaurant had lovely food, very good ski depot, shuttle service to first lift every day at beginning and end. Most important - comfortable beds!! Rooms are nice with great showers. Didn’t try the hot and cold pools or swimming pool, but the facilities are available. Will definitely make this our regular Gudauri stay.

WE had a lovely stay at Good Aura. They were very accommodating with any of our requests and made the ski rental, check-in, transport to ski lift super easy. We chose to eat dinner at the hotel 3 or the 4 nights because we enjoyed the home cooked meals and it was very convenient to stay in the cozy hotel and eat and drink after a long day of skiing. My only complaint would be that the beds were very firm and we had trouble getting our room to the correct temperature overnight. Overall, I would recommend it. The price, staff & service were a nice treat during our family holiday!

Great views Friendly staff Tasty breakfast