凱藝套房飯店(Quality Hotel & Suites)

There was no heat in the room. Wouldn't give me a discount because i book through *******. If i book through the hotel i would got a discount like the ones who book through the hotel. Poor services.

The staff were not helpful when asking questions and the bartender in the lounge clearly did not want anyone there.

Our room smelled like dirty socks and kitchen. Not sure about other rooms in the hotel, but room 104 is terrible

There was kids running throughout the hotel until midnight!!!! Nuts

Parfait pour un arrêt de transit, le long de la transcanadienne.

Check in is at 4 pm but at 430 was told room still not available. In all fairness though was ready shortly after. Was not informed, nor were there any notices to inform guests, that housekeeping services only happened EVERY THIRD DAY. I have never stayed in a hotel that did not give you the option of daily service. Complimentary breakfast was adequate and employees there were friendly. The property is showing its age. I realize this was a busy sports weekend in Gander but isn’t it the aim of every hotel to impress the public with their service during a busy time. Sadly we were not impressed.

Hotel is very clean and the staff are extremely friendly. Good value for the services provided.

It is an older hotel, but it is kept clean and the staff are very friendly and helpful.

The staff were super friendly. Bath room could use update. Heater in bedroom is really loud when trying to sleep.