From an interior and architectural point of view, this place is impeccable. With an eclectic interior, filled by beautiful objects and frames. A massive attention to details. Extremely clean and elegant. Truly impressive, however, I would’ve hoped the receptionist was adequate to the same level. The parking instruction was very confusing, we had too many luggage and it was around 10/15 minutes of an unpleasant walk from the parking area to the hotel under the sun. At check out our cards kept getting rejected as the card machine wasn’t responding due to poor wifi, etc.. we ended up paying cash but the receptionist had no change, no cashier and made it very difficult for us. Breakfast was €20 for two but was charged €30 at check out with no explanation. I found the receptionist untrained and unprofessional. What a shame as the rest of the staff were wonderful and helpful.
翻譯