It was our first time staying at the Pestana Grand Hotel which has been a lovely experience. Very welcoming staff from the minute you arrive through the door. The hotel is spotlessly clean & very spacious. Superb Breakfast. A fantastic balcony sea view! The hotel is a short walking distance to Praia Formosa , the Forum open air shopping centre and close to bus stops which take you into Funchal Centre. Would definitely stay at the Pestana Grand again when coming back to beautiful Madeira!
Morden, nice and comfy hotel with modern facilities. The location was convenient as it wasn’t far from Funchal by public transport or walk. Within the area, it had variety of options to eat out, exercise and but something essential near by. Breakfast was nice and fresh and well organised.
Would come back again if needed.
5star hotel offering 4 different restaurants.Japanese,Maderian,Italian and International.Standard of food was excellent in all restaurants.My only small grouch would be ,as ever food in the main restaurant is always warm and not hot.Although you can get fresh omelette an breakfast which was good.Our room was great with our own large veranda and loungers overlooking the sea and pool,perfect.Only other grouch was the nightly entertainment was average singing or a bit of dancing groups.95% of the staff were very friendly and very generous with drink measures.Would defo recommend.
The hotel is in a good location and the sea view room which we reserved had a nice view of ocean. But, I need to mention that this hotel is not a 4 star hotel. The whole building is old and they kept it in an old fashion way. The bath is not good, they don't offer even water in daily service and neither tea. (which is expected from a four star hotel)
The elevator is old and always full, really not suitable for an eleven floor building.
坐落於Sao Martinho的馬德拉島裡德宮貝夢德飯店,會讓您在豐沙爾擁有別樣的體驗,開展一段難忘的旅行。旅客們會發現Trap Music Bar、Madeira Mandolin Orchestra和Chapel of Our Lady of Penha de Franca距離飯店都不遠。客房內的所有設施都是經過精心的考慮和安排,包括雨傘、房內保險箱和空調,滿足您入住需求的同時又能增添家的溫馨感。電熱水壺和咖啡壺/茶壺可供使用,便捷的客房設施定能讓您倍感舒適。浴室內提供24小時熱水和吹風機,讓您感受到賓至如歸的享受。在空閒的時候,去大廳吧喝杯飲品放鬆一下是不錯的選擇。如果旅客想在自己的房間舒適的用餐,飯店可提供客房服務。在享受飯店貼心周到的餐飲服務的同時,也別放棄對周邊美味的探索,Snack Bar Balcony(Snack Bar Balcony)(其他西餐)、Venda Velha(酒吧/酒館)和Aconchego(海鮮)也許是可以讓您找到答案的地方。飯店種類繁多的休閒設施能為每一位下榻於此的您創造多元化的休閒空間,這其中包括按摩室和健身室。飯店的會議廳和商務中心將熱情的服務與專業的素質完美地結合在一起。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
HHAO2019.01.26
早餐非常好,適合帶孩子,酒店位置無可挑剔,可以說最好。
英國朋友推薦,價格比其他賓館都貴,看了網站圖片也沒感覺有特別之處,但還是相信朋友,就訂了。
入住是晚上,從前台接待到引領到房間就體會到賓館工作人員的專業,熱情,無微不至的服務。
房間就不用提了,有賓館經理親筆歡迎致辭,服務介紹盒子,明信片,歡迎甜點……在陽台上感受海灣的微風夜景,喝點紅酒,太棒了。長途飛機后,在經典高雅的浴缸裏泡一個澡,甜美如夢。
早上7點,太陽還沒出來,在靜怡的加溫泳池裡迎接新的一天 如果喜歡海水,可以在兩個海水泳池裡游泳,特別是海邊別具特色的piscina pool,讓你放開想象。
早餐是驚喜,每一道餐都是經過精心準備,食材千挑萬選,品種豐富,提現當地特色的食材很多,餐具考究,在泳池邊就餐,體會旭日東升的感覺。早餐經理很棒,能記住每位客人的名字,倍感溫暖。
賓館的花園,作為園藝專業人士的我,衹能Wow,流連忘返,不忍離去,看圖吧……
最後,特別感謝Joana,你的專業 熱情 幫助,讓每一位客人都會come back again and again
Very good hotel in an excellent location for an easy if hilly walk into town.The room was big and we were on a corner so had 3 balconies. The only thing that let it down was the furnishings could do with being cleaned ie sofa bed was grubby. However we found the beds very comfy and clean.The food was very good and staff could not have been more helpful. We would definitely go back in a few years.
This is a beautiful hotel and definitely deserves its rating. Our room was gorgeous and had a great view overlooking the hills. The pool area is lovely, it has great views from every side. There were always sun loungers available and it is a peaceful and relaxing space. We never normally bother with breakfast but it was too good to miss, plenty of choice and all freshly cooked. It was great fun watching Bella the robot. We had a meal in the rooftop restaurant and lunch in the pool bar and it was all excellent. The staff were all great too, all really helpful and polite.
MMuhammadOne of the main reason why I booked this 4 star hotel was that it said it had a large space gym area as mentioned before booking, so I assumed it being a 4 start Hotel it will have decent weights and machines. However, when I arrived, the gym didn’t have a pull-up bar or a cable machine, the dumbbell weights were very basic that went up to only 10 kg. That is absolutely disappointing considering this was a 4 start Hotel. To be honest the multiuse cable machine is pretty much all you need as it has everything to be exercise all your body parts! I love my pullups hence I had to find a way to do them so I found a metal gate just outside the gym in the tennis court believe it or not I used the gate frame to do my pullups (see picture). Another downfall is that it didn’t have a water fountain in the gym area. You had to go up to the reception and buy bottle of water for €2. Good luck to those who suffer from quick dehydration.
I expected the room to have a kettle which you wouldn’t think twice whether it will have it or not. But guess what? You have to pay extra to have a kettle in your room during your stay between €5 to €7. That’s just jokes, I didn’t know if I should laugh or cry!
Other than that, the staff were very friendly and the location is close to the sea, and approximately 11 minutes drive to the main city area in Funchal.
I’d say the breakfast is good, but the same time pretty standard what you would get in a 3 star hotel. I was expecting better variety. The breakfast is always the same every day. Hardly never changes. However, the dinner menu has a rotation.
Overall, I would give this place 3.5 out of 5!
I hope they can accommodate the above the next time I visit. 
訪訪客I stayed in Windsor hotel for 4 nights during my stay. The hotel is well located in downtown but that’s the only positive aspect. First impression of the staff was not so good, not friendly and my booking was not in the system. The building is very old looking like the 80s or 90s. The room is not comfortable with old furniture and the bed could be much better. The AC is making noise all night even when turned off, a problem said to be structural on the building related with condensation. The restaurant downstairs have good food, but the breakfast was terrible, very basic with no variety. I would suggest you to look for another place to stay to make your stay more pleasant in such a nice island.
It wasn't the hotel I originally booked and I was very worried when I read the reviews. Luckily,as it turned out,there was no need to worry,the room was basic but comfortable,comfy bed,amazing views, friendly and helpful staff,satisfactory breakfast,nice dinner,the best location-5minutes from anything and everything. It was an amazing holiday,and I remembered again why I don't read reviews:)