Used this hotel as a base to explore Atlanta and locations further out in North Georgia. I was travelling alone so tended to spend a lot of time in the room of an evening. I would say it was a fairly average experience and things were fine but I had expected a little more from the Sheraton brand. Photographs of communal areas like bars, restaurants and pool look far better online than they do in real life. Simply put, the hotel looks a lot nicer in pictures. My room had a slightly stale smell but the biggest issue I had with the aircon/heater. I couldn't change the temperature because it was broken and it couldn't seem to be fixed. Sadly that meant it was never quite right, either too cold or too hot and I had an engineer visit the room two or three times. One night, the mental cover panel hadn't been reattached properly and fell off in the night - unsurprisingly giving me an almighty scare! I don't remember being offered a new room (I *could* be wrong about that) and I don't particularly remember the desk staff being keen to help and get the issues sorted. In fact, they didn't seem delighted whenever anyone went to speak to them. Almost like the front desk was just part of their day job and they were juggling several other things - so probably not their fault. That did change in the evening when they seemed to have friends visiting in the lobby - music playing from phones and loud conversations. This didn't massively bother me, but I could see it being intimidating for someone looking to visit the front desk. Location was close enough to the tourist district (Centenntial Park, World of Coca-Cola etc) to walk but the area around the hotel feels a little run down. I'm never one complain about situations that can't be helped, but I think this hotel may be local to a homeless shelter and that meant quite a few people pitching very near the hotel. I don't think there was one occasion coming to and from the hotel on foot when I wasn't approached for money/food etc. One of these times was slightly nervy as the man became quite insistent and aggressive when I said I couldn't help. Generally, and this may be just me not feeling confident and knowing the area, I don't always feel ”safe” walking back to the hotel after dark. That may just be me! Lots of food options nearby though, so well located for that. Had a rental car and the parking facilities are good. All in all, it was fine but I've stayed at far nicer Sharatons and the pictures available perhaps offer a higher impression than the reality. With a little more effort and sharpening up service, customers would feel much more welcome. The aircon and heater issue was a frustration and I didn't really feel like it was taken very seriously. I personally wouldn't stay again as I like to spend time at my hotel but it was certainly a cheaper option than other hotels in the area, so it would be good for someone using it purely as a base looking for value for money.
若想要遊覽亞特蘭大,亞特蘭大巴克海特廣場希爾頓歡朋套房飯店將會是一個不錯的的住宿之選。在該地區觀光很容易,Treat Your Feet Buckhead、Nickelodeon Slime City和Estate都在飯店附近。從飯店出發可方便前往市內的眾多著名景點,包括Cathedral of St. Philip's、基督君王主教座堂和Little Nancy Creek Park。所有極具特色的客房都配備有空調,讓您感受到更加貼心細緻的入住體驗。咖啡壺/茶壺可供使用,便捷的客房設施定能讓您倍感舒適。浴室內提供24小時熱水和吹風機,讓您感受到賓至如歸的享受。閒暇時間在飯店的大廳吧喝上一杯,必定是您休憩放鬆的好選擇。如果旅客願意,飯店可以提供滿足需求的客房送餐服務。若是覺得飯店的餐飲無法滿足您挑剔的味蕾,不妨去附近的Fadó Irish Pub(酒吧/酒館)品嚐下一流的推薦美食reuben,Chops & Lobster Bar(海鮮)和Aria(西餐)是另外兩處不錯之選。顧客可以在飯店盡情的享受各種體育設施,如在健身室鍛鍊。飯店配置有會議廳和商務中心,定能滿足您商務活動方面的需求。多國語言工作人員的服務,將為您消除在異國的語言障礙。
坐落於College Park的亞特蘭大機場北智選假日飯店,會讓您在科利奇帕克擁有別樣的體驗,開展一段難忘的旅行。飯店地理位置優越,駕車至哈茲菲爾德-傑克遜國際機場僅需3km 。旅客們會發現St John's Episcopal Church、Metro Atlanta Urban Farm和Delta Airlines距離飯店都不遠。飯店佔盡地理之宜,Hartsfield-Jackson Atlanta International Airport (ATL)、The Teaching Museum South和Airport MARTA Station離此都很近。在空閒的時候,去大廳吧喝杯飲品放鬆一下是不錯的選擇。如果旅客想在自己的房間舒適的用餐,飯店可提供客房服務。若是覺得飯店的餐飲無法滿足您挑剔的味蕾,不妨去附近的Starbucks(咖啡店)、Subway(三明治)或Asian Chao品嚐下一流的推薦美食。對於顧客來說,可以在健身室享受鍛鍊的樂趣。飯店的會議廳和商務中心將熱情的服務與專業的素質完美地結合在一起。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
Jjasminengproperty2023.11.20
I didn’t read the reviews as I ended up in Atlanta unexpectedly after good old Southwest cancelled my Austin flight & Atlanta was my only option to get back home. I’m glad I didn’t anyway because I probably wouldn’t have booked it but I have nothing but good things to say about my 1 night stay. The neighbourhood probably isn’t the best but I wasn’t here to sightsee The shuttle came quickly & the journey from the airport took less than 10 mins The hotel was bright and clean & the lady on reception was very friendly & welcoming. She acknowledged my IHG platinum status & I was checked in very quickly I had room 616. It was spotlessly clean, modern & comfortable with all the hoped for amenities. Fridge, hair dryer, microwave, coffee maker, iron etc. It was also quiet & the air conditioning unit was good as I like a cold room. Clean bathroom with a great shower. Breakfast this morning was also excellent. Bacon, eggs, muffins, pancake machines, juices. They also have free coffee & tea available all day. Didn’t use pool as it’s chilly but it looked clean The lady at reception this morning let me keep my room a few hours longer & was also really lovely. Everyone I encountered smoked & said good morning. As a lone British female stranded in Atlanta I felt safe, comfortable & welcome & I would happily stay again should the need arise Ps I didn’t see any homeless people sleeping in the lobby?!
不論是商務還是休閒旅客,貝斯特韋斯特亞特蘭大瑪麗埃塔球場飯店都能讓您的瑪麗埃塔市之行變得更加美好而難忘。包括Ankle & Foot Centers - Georgia、Advanced Foot and Ankle Institute of Georgia和Georgia Memorial Cemetery都在短距離內,入住飯店的旅客在該地區遊覽會很方便。飯店鄰近多個熱門旅遊景點,包括Naughty Soda Brewery、iFLY和Cobb Galleria Centre,旅客可以將行程安排的更加緊湊。飯店對客房的裝飾十分考究,每間設施齊全的客房都配備有熨衣設備和空調。除此之外,配備有吹風機的浴室是您消除一天疲勞的好地方。您可以在大廳吧點上一杯,在優雅的氛圍中小酌一番。在享受飯店貼心周到的餐飲服務的同時,也別放棄對周邊美味的探索,Chattahoochee Coffee Company、Corner Bakery Cafe(咖啡店)和New York Pizza Exchange(義大利菜)也許是可以讓您找到答案的地方。旅客可以去健身室揮灑汗水,重煥活力。飯店設有會議廳和商務中心,為旅客提供高品質的商務服務。24小時開放的櫃檯服務可為您隨時提供訊息,以幫助您探索這個魅力之都。
We were supposed to stay for a week, but checked out after the first night. Upon arrival at 5p (check in starts at 4p), we found a lobby full of waiting guests and were told that rooms were not ready yet. 2 hours later, we were finally checked in - at 7pm! The lobby still had at least 4 more families still waiting. The staff offered a measly ”sorry for the wait” but that was about it. No one was offered water or anything to drink, nothing to eat, etc while we waited for hours. In fact, one of the staff began complaining to her co-worker that she was going to quit the evening shift because she's tired of the guests being impatient and not understanding. Like WE were the problem. Hilton members who had used the app to check in were no exception. Still had to wait like everyone else. And nothing offered as compensation. When we finally did get to our room, it was pretty bad. The hotel is old and outdated, with stained carpet throughout the hallways, chipped furniture, dirty A/C units and gross bathrooms. Our room had a very strong, pungent smell of pinesol, lysol, and mold/mildew. It was so strong that both of us in the room got headaches after about an hour. Mine turned into a migraine. By morning, I was also stuffy and congested, mist likely from the mold they are obviously trying to mask with this disinfectant smell. Because we got into our room so late and many hotels in the area were unavailable, we stayed this first night but I had already booked another hotel for the rest of the week and we left by 7am. I went to the front desk to check out but no one was there & we had somewhere to be in the morning so I couldn't wait around. I decided I'd check out on the app and we left. The app wouldn't allow the check out since we were leaving 6 days early, so I tried calling the front desk. It went to voicemail so I left a message with my name, room number and the reasons we were checking out. I called 2 additional times that morning, both went to voicemail. After not hearing from anyone, I began dealing with Hilton customer service. It took Hilton 2 additional DAYS to reach someone and after leaving on Sunday, I finally received a receipt on Tuesday evening showing I had checked out 2 days prior. Still never heard from a live person from the hotel. This was an awful experience. We were there for 12 hours and were miserable every second of it. Do yourself a favor and avoid this place at all costs.
對於想要捕捉桑迪斯普林斯城市風采的旅客來說,亞特蘭大周界中心萬豪SpringHill Suites飯店是一個理想的選擇。飯店地理位置優越,駕車至查伯利MARTA站僅需7km 。旅客們會發現The Temple、Coverdell & Co和Speech Pathology Services距離飯店都不遠。飯店佔盡地理之宜,The Chai Gallery of Fine Art、Atlanta Center For Foot and Ankle Surgery和The Reserve List離此都很近。客房內的所有設施都是經過精心的考慮和安排,空調在滿足您入住需求的同時又能增添家的溫馨感。在空閒的時候,去大廳吧喝杯飲品放鬆一下是不錯的選擇。如果旅客想在自己的房間舒適的用餐,飯店可提供客房服務。在享受飯店貼心周到的餐飲服務的同時,也別放棄對周邊美味的探索,Uncle Julio's(Uncle Julio's)(拉美料理)、FuegoMundo(拉美料理)和Mellow Mushroom Dunwoody(披薩)也許是可以讓您找到答案的地方。對於顧客來說,可以在健身室享受鍛鍊的樂趣。飯店的會議廳和商務中心將熱情的服務與專業的素質完美地結合在一起。24小時開放的櫃檯服務可為您隨時提供訊息,以幫助您探索這個魅力之都。
對於想要捕捉丹塢地城市風采的旅客來說,亞特蘭大周界中心希爾頓大使套房飯店是一個理想的選擇。飯店距離查伯利MARTA站僅有6km。在該地區觀光很容易,Bannatyne's Health Club & Spa - Banbury、Coverdell & Co和FIREBIRD都在飯店附近。從飯店出發可方便前往市內的眾多著名景點,包括Mastermind Escape Games Atlanta、The Chai Gallery of Fine Art和Dunwoody Park。所有極具特色的客房都配備有熨衣設備、空調和液晶電視機,讓您感受到更加貼心細緻的入住體驗。服務人員會提前為您準備好咖啡壺/茶壺,以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆,提供吹風機的客房浴室是不錯的選擇。閒暇時間在飯店的酒吧喝上一杯,必定是您休憩放鬆的好選擇。如果旅客願意,飯店可以提供滿足需求的客房送餐服務。除此之外,我們還為您精心蒐集了周邊的餐飲訊息,Uncle Julio's(Uncle Julio's)(拉美料理)、FuegoMundo(拉美料理)和Mellow Mushroom Dunwoody(披薩)期待著您的光顧。飯店種類繁多的休閒設施能為每一位下榻於此的您創造多元化的休閒空間,這其中包括健身室和Spa。飯店配置有會議廳和商務中心,定能滿足您商務活動方面的需求。飯店設有24小時櫃檯諮詢服務,為下榻至此的您提供最貼心的行程安排。
訪訪客I am a Marriott Platinum Elite member and have been loyal to Marriott for 7 years. I’ve stayed at Marriott chains all over the country & this location has the worst customer service & staff by FAR. First of all the security for the hotel attempted to hit on me during our first interaction but I kindly turned him down bc I am married. Very unprofessional when you’re at work! Secondly upon checking in the room, there were stains on the curtains, couch and a cigarette burn hole on the bar stool. No seats for the balcony or any privacy on the balcony. The kitchen could’ve been cleaner & the sheets on the bed were not the correct size, there was a mattress cover but no fitted sheet. We didn’t even complain! The real issue came when we were woken up at 8:30am by security BANGING on the door like the Swat team. He literally woke me and my daughter up and was at the door telling my husband that we were smoking and that he could smell it and that we needed to leave the property and would be charged a $500 fine! I immediately told him that we were not smoking and that we smell smoke too and my husband had an incense burning to block the smoke smell from getting to my daughter. We are not tattle tells so we did not care to call downstairs to make it an issue, it was easier to light the incense. We literally travel with these incense bc sometimes there are pet or smoke smells at some of these hotels. The security guard seemed to not care about what I was telling him so I told him not to come back to my room without a manager. He came back twice WITHOUT the manager, said the manager was unavailable and brought a luggage cart telling us we needed to leave or he was going to call the police! I told him to call them bc I was not leaving without a refund. He kept lying to his manager on the phone saying that we were refusing to leave but not telling him what I was saying which was COME BACK WITH YOUR MANAGER. The security guy was extremely rude & aggressive and needs to be FIRED. The manager FINALLY came up to the room 20 min later smh and when he did I offered him to come inside and smell or take a look bc we had nothing to hide. He said he could smell smoke but not tell what it was and I informed him we had an incense burning. He asked us to put it out and said that we couldn’t burn incense or light candles at this hotel. That was my first time hearing a no incense or candle burning policy from Marriott. He told us we were fine and to enjoy the rest of our stay without even addressing the rude behavior from security. I told him we would be checking out immediately and calling Marriott customer service for a full refund for being woken up and harassed. I called customer service as I was checking out to file a complaint and ask for assistance with getting a refund. Well here it is a week later and the hotel STILL hasn’t given me a refund or returned my deposit! Customer service team said the manager said he would not be returning my funds so I’ve escalated it to
LLCHLADYThe location of the hotel, so close to the airport, was perfect. The staff was polite, warm, patient and helpful.
The room overall was fine, but small details need attention - some lamps not working, the shower head was very outdated and water pressure weak, the comforter had a make-up stain. The room was carpeted and hotel carpets are never trustworthy. The room doesn’t provide slippers, so pack your own.
The mattresses and pillows are very soft! Just a note for anyone who might prefer a firmer bed.
The breakfast buffet had a variety of offerings. I’m gluten-free and it was easy to have a filling breakfast from what they provided. The morning breakfast staff was really nice and the dining area was pleasant. The parking area was gated and secure.
If I was judging this hotel based on the personalities of the people who work there, it’d be perfect. But small details and cleanliness in the room need attention.