法蘭茲約瑟夫設有 Spa 的熱門飯店

We had booked for 2 nights and left after the first night. The washing machine located on the premises and advised to be used by the staff destroyed approximately $600 of laundry that was washed. The blaze, indifferent and eye rolling response from the ‘owner’ was frustrating and unhelpful. After being fobbed off to deal with someone called Logan, his unprofessional business manner and redirection of blame to me was flabbergasting and amazing. After reading Tripadvisor reviews, there is a clear connection with Logan being a previous owner or manager of the motel and now has a strange connection with the faulty laundry that is everyone else’s fault but his. As our stay continued there were more issues to arise. The room was stifling hot. I appreciate that NZ motels are not use to this warm weather and therefore to not have air conditioning but to not include a fan is terrible. We struggled to sleep the first night as we could not get a breeze in the room. Our room backed directly onto the Alice May restaurant which created loud operation noise, cooking smells and light from the restaurant. The bed was far from comfortable. Even though the bed is a King bed capable of becoming 2 singles, there should be a mattress topper on the bed to alleviate the ridge down the middle and the fact the beds are hard and probably old. The linen smelt of oil or cooking fats, I can only assume this is because of the location of the restaurant or the fact the motels washes and dries the towels in full public view in the car park exposed to air from the restaurant. The Terrace was the 6th hotel we had stayed in during our time in NZ. The bathroom amenities they provided are exactly the same brand that some others have provided…the only difference, this motel has obviously watered down the amenities. They were watery and ineffective. Much like the amenities, the shower head in the room was ineffective and pathetic. Cleary during their recent ‘refurb’ these new shower heads had been installed. Unfortunately, ours sprayed every direction but where is should and if you had it turned down too low there was no water but have it too high and it would sting you. The next morning, we decided we could not stay an extra night at the property and checked into another motel for the night. There are plenty of other and no doubt better options in Franz Joseph.

條件不錯，可以信賴

我們在10月的蜜月期間，在特瓦諾森林酒店度過了一個2夜。所有的旅館工作人員都盡了最大的努力，以便我們能有一個愉快的逗留。他們都非常讓人愉快和有禮貌，而且總是在那裡幫助提供你的需求。雖然他們盡了最大努力，但酒店本身缺乏質量。在兩或三個空的旅館房間里，spa顯然是即興準備的。這家餐館遠非高端或奢華，儘管他們的收費很高。早餐不壞，但也遠不太好。我不會否認它看起來是該地區最豪華的酒店，但在那裡住過之後，我不確定它是否對得起它的價格。

我們環島公路旅行最昂貴的住宿。設施不足,特別是如果你有9張牀全部滿滿的話--你不可能同時讓每個人都進入生活空間。非常適合無障礙需求,但如果有四個人以上,則會非常侷促。浴室的洗衣機/烘乾機會很有用。廚房設施很難爲我們四個人做飯,如果冰箱是全尺寸的,那會更好。外面的燒烤會很好幫助我們四個人。我們期望價格會更高一點。老闆每天晚上都會檢查我們是否還好,這很棒。每天早上消耗品也重新儲存了,這很棒。我們被安頓在森林中,這是可愛的,而且暖氣對空間來說很棒。免費火蟲之旅也很棒。