密爾沃基布魯克菲爾德希爾頓Tru飯店(Tru by Hilton Milwaukee Brookfield)

I stayed Thursday-Sunday, and Friday night/Saturday morning at 1 am I awoke to doors slamming, kids running in the halls and pounding on doors. I opened my door and asked them to stop it. They continued for 20 minutes. I tried to call the front desk but the phone in the room didn't work. Same thing the next night, but the kids were pounding on the door next to mine. I asked them to stop, but they didn't. More door slamming, and I got dressed, went to the front desk, and before I said anything, the person said, are you on the third floor? I said, no, I'm on the second floor. Apparently others had complained. It turned out the parents were all sitting in the lobby enjoying themselves and the kids were unsupervised. My guess was that it was a sports team, as it was mostly teenage boys causing the issues, and there were all men parents. The front desk person talked to the parents and it stopped, but I lost a lot of sleep. I was in Wisconsin moving my elderly mother into assisted living, and this made it even more difficult. The hotel seemed cheap and unmonitored. The desk staff were looking on their phones every time I was in the lobby.

We have stayed at this exact hotel a few times now. It is a nice place. We really enjoy the nice lobby area, the updated decor, and minimalistic idea. This time however, we noticed that the corners weren't quite as clean and the workers weren't quite as friendly as they have been in the past. Everyone seems to be struggling with workers these days, so maybe this is understandable. We even complained about a strong odor near our room when we went out to dinner, when we returned the odor as stronger. We still really like this hotel and will stay here again, with the hopes that they will find the right people to give the extra love and attention it needs.

This hotel was very cool! Our room looked like it had never been in before- it was that clean! I also bought Pops popcorn and it was the best popcorn I have ever had!

Friendly check on, coffee in the lobby, clean appearance with modern details. I really enjoyed the fitness center! There were many more offerings than a typical hotel including kettle bells, a trx and slam balls.

Newer hotel tucked in a quiet business park, central to lots of shopping and dining options. Pros of this hotel include: friendly and accommodating staff, cleanliness, eco friendly, and location. Cons are: paper thin walls, mediocre breakfast offerings, tiny rooms with very limited closet space and soft seating. We will only stay here again if the price is right.

Overall very satisfied. Breakfast was delicious. Only negative is that the walls are thin. Could hear the couple in the next room having a late night romantic evening.

First time I’ve seen a pool table at a hotel! That was great! Nice to see people enjoy it too! Very friendly greeting at check in. Like the modern look of the rooms.

We awoke the first morning to find over 30 beetles, spiders and ladybugs on the ceiling and walls. We asked for a different room and we changed rooms. The evening desk clerk that helped us was very helpful and nice. The second room was fine. There is a moderate amount of traffic noise in the even numbered rooms. Breakfast selection was good.

Tru is always amazing and that’s why we always come back. Rooms are clean modern efficient- entire hotel is as well. Customer service is top notch. It’s everything I require from a hotel 😀Oh and the coffee is awesome too.