佛羅倫薩鄰近Zara的飯店

酒店的位置非常方便,距離聖瑪麗亞諾維拉車站僅幾步之遙,步行即可到達中央市場和衆多價格合理的餐廳。它的位置可能會讓一些人感到不安,因爲街上沒有一個巨大的燈光指示牌告訴你它在那裏。你必須在街上尋找一個更小的指示牌,然後鹿進入地面的庭院,看看它在4樓。乘電梯最多4部,但您可能不得不等一會兒。儘管老闆和他的所有員工都很友好,而且樂於幫助,耐心還是值得的。早餐足夠豐盛,更友好的員工提供。在我看來,Alinari酒店很有價值。來自密蘇里州的羅伯特

當我們到達Hotel La Gemma時,總共開了15天。但沒有人能說出來,因爲酒店經理Gianluca負責,一切都已經如火如地進行,運行順利。Gianluca親自帶我們到套房,讓我們感到賓至如歸。他熱情,引人入勝,在我們3-night的整個住宿期間非常樂於助人。他甚至向我展示瞭如何在我的明信片上貼郵票,輕輕地剝掉它們的背面它們是粘着的,就像貼紙一樣。在吉安盧卡來救援之前,我就像快速融化的凝膠一樣郵票的背面,但他們仍然不會粘。Gianluca還耐心地帶我穿過Tren Italia網站預訂我們威尼斯的火車票 - 全部通過我的手機。前台的Eduardo認真,活潑,非常有幫助。早餐時,服務員Luca很擅長解釋豐富的菜單和可用的選擇,他很關心,預計我們的需求,當他不值班時,我們錯過了他。酒店位置優越,就在佛羅倫薩的中心,距離郵局一箭之遙,步行到共和國廣場、維奇奧橋和阿爾諾河的美麗景觀非常短。房間佈置的很好;巨大的舒適牀鋪,蓬鬆的枕頭,香香的洗浴用品種類繁多,厚厚的包身毛巾。印象是舊世界的精緻和豪華之一。我們真的很享受我們的住宿,並期待回到Hotel La Gemma。

My recent stay at this hotel was incredibly disappointing. First of all, there was a problem with the central heating system in my room, which the staff was unable to fix. As a result, I had to endure an uncomfortably warm room with both the tiles and air conditioning set to max heat. Despite my complaints, the hotel staff refused to offer me an alternative room and even tried to blame the issue on the Lego store below the hotel, which was obviously a lie. We had to have all windows open to be able to stay in the room, and to make matters worse, my room was located facing the main street, and I could not get a good night's sleep due to the constant noise. To top it all of I was discovering that my room was infested with bedbugs. I woke up with itchy marks all over my body that lasted for days. This was an unacceptable and utterly revolting experience, and the hotel staff did not offer any compensation or even apologize for the inconvenience caused. When I brought up my concern with the receptionist during check-out, he simply dismissed it with a smile, showing a complete lack of empathy and professionalism. Overall, I would not recommend this hotel to anyone. The issues with the heating system, the constant noise, and the bedbug infestation made my stay unbearable, and the lack of concern and professionalism from the staff only added to my disappointment.

房間很有設計感，雖然不是很大但是很溫馨舒適，衹是這個房型很坑的是它在半層，需要下一個很窄的樓梯，房間裏面還有幾級台階，大箱子很不友好！早餐還是很不錯的，可以坐在外麪感受。

這是我第一次獨自入住的旅館,很好!我覺得非常安全,工作人員超級友好,房間和公共區域有你需要的一切!房間的儲物櫃很大...我有足夠的空間來保持我所有的東西的安全,但是你需要自帶掛鎖(也許旅舍可以在預訂時說清楚?雖然我準備好了,但房間裏的另一位女士沒有;))。位置很棒,離車站很近(但足夠遠,這不是問題....),離景點,餐館和酒吧都很近。我很樂意回到Ostello Bello!Grazie

I arrived with my septuagenarian parents on April 27 for a week-long stay. The hotel provided us with the right room classification on arrival, but I was concerned that the suite was single bathroom instead of two and the closet space was not optimal for our needs. Annamaria, Victoria and Samuele stand out as front office staff who listened and acted swiftly to help address our request for help and resolved the issue the next day. That was the first wow moment of our stay. I also recommend the breakfast (came with our reservation package) and you should take advantage of the Rooftop Bar, the view of the Duomo and across the city 360 degress is suberb. After 10+ visits to Florence, this hotel has become my new preferred location and I anticipate returning here in the years to come.

Location is near main train station and the center of Florence, everything is a walking distance from this charming hotel. We loved that it is traditional, with an old school charm but well maintained. The staff were friendly and helpful we really cannot fault the service, rooms or location… we could see the Duomo from our window! So special! Our experience was amazing cannot wait to go back!! The hotel is situated in the very center of the city, just 10 minutes and you were in front of the Duomo! The staff were helpful, receptionists spoke English well. The hotel has a vintage feel and it is very charming. The room was more spacious than we expected, cleanliness was always on point and the beds were exceptionally comfortable. Romantic old Charm Hotel, highly recommended!

We loved this place next to SMN train station! Our room was so nice and renovated, with all comfort, we slept so well. The best of hotel is the staff so nice and always smiling, and the breakfast room decorated with a lot of flowers, we can drink coffee with the birds singing on the rooftop. We absolute loved it! Thank you so much for your kindness.

位置完美,一切都很接近幾步,工作人員很可用,心地感覺自己像在家裏,唯一的困難可能是走到電的樓,但是用行李幫你。我的房間有點小,但全身舒適,只有裏的光有點低,不好看,但有染色療效,我會回來😊

這家酒店太棒了。這是一家爲客人提供這麼多的小酒店。我們在這裏住了6天,所以我們預訂了套房。房間很棒,有足夠的空間睡覺和坐着,以及很棒的衣櫃空間和漂亮的浴室。禮賓部很棒,禮賓部協助我們制定旅行計劃,安排了很棒的導遊,併爲晚餐做了很棒的推薦。每天的早餐很棒,有很好的選擇和美妙的服務。我們的位置很好 - 靠近火車站和大教堂。我們喜歡晚上在酒吧打檯球和喝一杯。這將是我們返回佛羅倫薩時預訂的酒店。一切都很棒。