佛羅倫薩鄰近Renessans的飯店

The hotel is within walking distance from the Cathedral/ historical city. The hotel has parking space available that needs to be booked in advance. We had big room with view on the garden. It was quite, nice and clean. The room we had has also kitchenette. If next time in Florence I will first try to book room in this hotel.

Great location, very close to the train station and only a 10 minute walk from Piazza del Duomo and it’s surrounding bars and restaurants. Tram stop right outside is handy if you don’t wish to walk everywhere, but be wary that the trams (and announcements!) run quite late in to the night if you have a room at the front of the hotel as we did. Very comfortable bed with easy to use air conditioning. Weather wasn’t quite good enough to spend any time on the roof terrace, but we did nip up to take a look and it must be amazing in the summer! Reception staff friendly without being overbearing, always say hello on the way past and very quickly solved an issue we had with our air conditioning.

多麼友好和乾淨的酒店!方便,優秀的歐陸式早餐(甚至包括雞蛋!),以及一流的工作人員幫助一切。Miguele,前台對我們整個3天的住宿特別有幫助。停車是一個很大的獎金,通常不包括在這個價格範圍內。

Absolutely outstanding experience from start to finish. The views, the pool, the staff, the atmosphere were all top-notch. We will definitely be coming back to stay again in a few years. Thank you again!!

這是我第一次獨自入住的旅館,很好!我覺得非常安全,工作人員超級友好,房間和公共區域有你需要的一切!房間的儲物櫃很大...我有足夠的空間來保持我所有的東西的安全,但是你需要自帶掛鎖(也許旅舍可以在預訂時說清楚?雖然我準備好了,但房間裏的另一位女士沒有;))。位置很棒,離車站很近(但足夠遠,這不是問題....),離景點,餐館和酒吧都很近。我很樂意回到Ostello Bello!Grazie

The worst Hilton. First of all, the second day I arrived the hotel had no service because they were doing work. What kind of a hotel does service and shuts down everything while guests are there?! Second of all, most of the staff and one of the bartenders are very rude. They do not want to help you. They are angry. This is supposed to be a business in hospitality. This hotel is quite the opposite of everything hospitality means. Third, when asking for full service on your room sometimes they do it and you have to keep reminding them. Fourth, someone was smoking in one of the rooms and every single guest is alerted of with an alarm in their rooms which I get if it was an actual fire. They have no business center with a computer which is unheard of. Everything in your room is controlled by your key card. Lights, electricity, everything. The ac is awful. It’s freezing and you cannot control it. It’s super hot outside and then an ice chest in your room. You can get sick in that environment. The showers have mold in the cracks. You can’t even ask them simple things like when if the bar open for coffee without being yelled at. They have a condescending bar tender who stresses out and yells at you claiming there is only one of him. That’s false. There are 2-3 others and he acts like he is working in a real bar. He’s not a bartender. In the states the bartenders are super busy and yet, they continue to have smiles on their faces and accommodate what you want. This is the worst hotel I have ever been to and will never go again. They charge for everything. No complimentary coffee and just overall rudeness. In the middle of nowhere. The toilets don’t work. Their coffee machine in the room is not a coffee machine. It’s a water machine that heats up water and they don’t tell you anywhere that you need to turn it off after 2 minutes. So if you stay here, turn it off after two minutes or else it will spill all over. I will do my research next time on hotels and will not fly into Florence next time.

按照歐洲標準，這家飯店很不錯，空間充足。非常適合商務旅客，但對於度假旅客來說，距離任何地方都有點遠。由於位於商業園區，步行範圍內確實沒有什麼可看或可做的。我們作為巴士旅行的一部分住在這裡，在我們遊覽該地區的幾天裡，這裡成為了一個很好的大本營。

Direi pessimo, per alcuni aspetti facilmente migliorabili, come per esempio lo stato del bagno (ma una tavoletta per il vater della misura giusta è così costosa?), la mancanza di piani di appoggio, di appendini, di prese elettriche, e altri invece di difficile soluzione, come l'odore non proprio piacevole, lo stato generale del bagno, (dalla doccia ai rubinetti, alla pressione dell'acqua, alla mancanza del bidet), dei serramenti e l'arredamento della reception, la mancanza di ascensore e le scale piuttosto strette. Il personale è gentile, la colazione insufficiente ma non pessima. Pulizia... difficile da valutare, ma l'impressione non è negativa. Posizione sicuramente comoda. Prezzo allineato alla media fiorentina, quindi caro. Le foto che si trovano su booking sembrano mostrare un'altra struttura.

Πήγαμε 5ημερη. Ας ξεκινήσουμε από το ότι τα δωμάτια ήταν αηδιαστικά με κηλίδες αίματος και κραγιόν, μες στην σκόνη και είχε υπερβολική ζέστη χωρις να μπορούμε να ρυθμίσουμε την θερμοκρασία. Το ξενοδοχείο βρισκόταν στην μεση του πουθενά. Στην ρεσεψιόν δεν ξέρανε αγγλικά καθόλου. Υπήρχαν ζωντανά έντομα (κατσαρίδες,μύγες κλπ) στους τοίχους. Πέρα από αυτό στο ξενοδοχείο υπήρχαν περίεργοι άνθρωποι που κοιτούσανε περίεργα στα απέναντι δωμάτια από τα δικά μας με αποτέλεσμα να φοβόμαστε. Πρωινό δεν μπήκαμε καν στην διαδικασία να φάμε γιατί είχαμε σιχαθεί. Φαινόταν ότι τα δωμάτια είχανε να καθαριστούν πάνω από βδομαδες καθώς έβρισκες τρίχες, κηλίδες από φαγητά κ ποτά παντού πέρα από τα αίματα κ τα κραγιόν που προανέφερα. Τα δωμάτια μυρίζανε μούχλα κ ένα από τα δωμάτια δεν είχε κρεβάτια. Γενικά οι συνθήκες άθλιες. Το ξενοδοχείο θελει ανάφλεξη όχι απλά καθαρισμό. Δεν το συνιστώ, απλά θα κλέψουν τα λεφτά σας!

Thank you :) Our experience at the hotel was great. In many ways this hotel was ideal for us, it wasn't right in the city center where all the noise is, but it was close enough to it (about half an hour's walk to the train station with a suitcase and bags). The hotel staff was excellent, very kind and respectful with lots of good and efficient advice. The room was spacious enough and clean and we didn't lack anything. One weak point was for us and it was the bed which was a double bed but, it was connected by two mattresses, and an air conditioner that worked but made a lot of noise. In conclusion, if you don't mind walking to the city center (I strongly recommend everyone to walk and not use public transport, there is a lot to see on the way :) ) And you are looking for the hotel staff to be nice, polite, experienced, know the surroundings and know how to give you tips, this is the hotel check for you. Thank you very much for everything was really pleasant and nice in the hotel