5 star service, food, room, location! The wonderful owner and staff at Palazzo Niccolini made our stay in Florence memorable. From before check in to after check out, every detail was thought of and mastered. They were so helpful and welcoming.
翻譯
6/9
住宿方回覆: dear rebeccajacks, thank you very much for spending some of your precious time writing this wonderful review. It was a pleasure for us to have you here among our guests and we hope you have the chance to come back in the future. We are waiting for you!
We only had one night in Florence but we were very happy with our stay. They arranged a private walking tour of Florence for us with an awesome guide & we really loved that and appreciated their help. They allowed us to check in early, gave us the room we requested, and arranged our car service. Location was excellent & room was very clean on top of being huge & having gorgeous frescoes on the walls. Our only regret is that we didn’t have more time. Highly recommend!
翻譯
住宿方回覆: We thank you for your kind words and we are happy you enjoyed your stay with us. We always try to do our best in order to give our customers a special experience and our greatest satisfaction is receiving such feedback! You have been wonderful guests and we hope you can come back in the future. Kind regards. Palazzo Niccolini Staff.
GlenisK7
入住於 2024 年 9 月
夫妻/情侶出遊
10/10
超棒
發布於 2024 年 10 月 2 日
It was in such a handy place to many of other sites, our room looked straight to the Duomo, I think her name was Alana, she was lovely and very helpful. Their breakfasts were great also. An old building, 400 year’s old but kept in great condition
翻譯
住宿方回覆: We thank you very much for sharing your impression of our Hotel. We always do all our best to give our guests a memorable stay and we are happy you appreciated it. We hope you had a nice journey and to have you among our customers again. Niccolini Dome Palace - The staff.
D5045DFfrankm
入住於 2024 年 7 月
夫妻/情侶出遊
8.0/10
很好
發布於 2024 年 8 月 20 日
My wife and I stayed at Palazzo Niccolini during a three-week tour of Italy. This beautiful historic hotel has a rich history dating back to the 16th century. It was a treat to stay in such a one-of-a-kind property. Our ceiling had a unique fresco and chandelier, which made it feel like you were staying at the Uffizi Gallery. Our room was beautifully appointed with 18th-century furniture, a large bathroom with a clawfoot tub, and stunning views of the Duomo. The daily breakfast was well done and served in a lovely salon. The staff was kind and attentive, which made the dining experience even better. The front desk staff were helpful, although they left by 9 pm and seemed to get easily frazzled. The air conditioning wasn’t working in our room the first night, which made sleeping impossible. However, the front desk addressed it right away the following day. We recommend the Palazzo Niccolini for your next stay in Florence.
翻譯
住宿方回覆: Dear Frank, thank you for sharing your thoughts about us, we're sorry that not everything was up to your expectations and even if sometimes inconveniences can happen we would always love for our guests to have the best experience. We hope that we'll have the chance to have you stay with us again in the future! Wish you a joyful Summer end, All the best, Palazzo Niccolini - the Team