溫德姆華戴斯套房飯店(Days Inn & Suites by Wyndham Vancouver)

They advertise a free breakfast. Well, they had none at all! Cable in the room didn’t work. Walls smelled of fresh paint. Pool and spa both inside were closed. $200 security deposit for this place is ridiculous. Been waiting and it has yet to be refunded but says it will be. Last time I ever stay there.

Pool is closed for maintenance, has been for at least a month. Internet is down with no fix time. I specifically requeated a hotel with a pool and free internet. Didnt know either until after we had checked in and went to use either of them. Canceled my room and now im fighting to get my money back

This was the absolute most disgusting place I have ever stayed. We cancelled our second night and went somewhere else. We would have left immediately if we didn’t arrive so late at night in an unfamiliar city. The rooms were filthy, the pool was broken, lights tv and microwave didn’t work. The staff were rude and very unhelpful.

I think the staff and the hot bath were literally all I was able to add any stars too. The two people at the front desk were super sweet the first at night was really sweet and pretty and the one leaving in the morning with red hair as well. I didn't have a smoke detector in my room. There wasn't breakfast like it said on the booking site. They didn't look anything like the photos it was not very clean. The bed really made my back hurt. I really didn't like having to pay a $200 deposit for no reason. I'm still waiting to get back my money. It's been 24 hours still not in my account. I think it's a shady place. Shady area and really not very clean or safe. Also no elevators or wifi. You better have $200 on a debit or credit cuz they won't accept cash. Also be prepared to not have clean fresh crisp towels. They don't vacuum the rooms they had brown scum around the faucet of tub. I understand it's hard times and there's no respect nowadays and people stealing linens and doing criminal things is unacceptable. It makes harder funding available for the overall. I just makes it hard to have the best for guests deserving of the amenities. I walked in the place smelling like sewage and I was unable to get a refund. I am not very happy. I think you need to provide at the very least comfort for guests paying money for your service. Not being honest about the breakfast in the morning and not allowing me to pay $200 in cash . I had to drive across town at night to go put the cash on card.

When they say 3 p.m. check in, they mean it. No one at the desk until 2:55 p.m. Two maids were available but unable to help. Paid slightly more to get lower floor room. Was issued 2nd floor room. Clerk corrected when I complained. No towels no soap no shampoo in room. Went to desk & was handed some. Cleanliness of the room pretty good. Refrigerator worked. No coffee available in lobby but eventually found out how to use room coffee maker (no directions). No breakfast foods put out during most of listed time but as we were walking to our car at 10 a.m., it was available. After having many poor Wyndham experiences last year, I said "never again." Why I broke my promise to myself, I don't know.

The hotel desk clerk was rude it was dirty and the TV didn't work only infomercials and it was filthy and no handle on the shower the water ran for days and we had no towels the second day after giving them to the housekeeper thinking she would bring us some back. She never did then the desk clerk would not give them to us.

I did not stay. The Hotel had an unsettling smell, the doors of the rooms had marks on them that looked like they had to be pried open by force, my room key didn't work- the person working had to put it in the lock 3 times before it worked, the room was dark, and the tv connection was rough (skipping). I felt uncomfortable and left within 20 minutes. I was promised a refund for one of the nights I had reserved (which seemed completely reasonable to me), but it never happened.

At check in they attempt to charge me for a room I have already paid for, in addition a $200 "deposit". The clerk feigns ignorance and capitulates when presented with proof through the app. "Breakfast at 7am!" No! No breakfast, no anything including an apology or even answering the phone at the front desk. When I complain through the app they can't even get a hold of them. Will I ever get the dubious "deposit" back? Doubtful. At least at motel 6 you know what you're getting into. This places masquerades as a days inn when clearly it's not. Do yourself a favor and splurge for anywhere else.