蘭姆旅館(The Ram Inn)

After reading some of the reviews, wasn’t sure about eating there but , My wife & myself popped in for my Birthday , after a wet walk with our dogs , fires alight , lovely pint of Harvey’s , the food was top notch, service was brilliant, not rushed , couldn’t fault it , will 100% be going back . Thank you .

Tiny portions, dry meat, not fresh, you could tell everything had been microwaved, especially the dry and stale potatoes. Almost no gravy served. Veg was cooked well with crunch, but there was zero flavour. The gravy tasted of vegetable water, when I asked for a little more before I'd tried it, I was told I couldn't have any. Awful value for money at £18. Surprising, as we ate here twice in June and the food (steak & chips and a selection of starters) was delicious. I sent my roast back but my partner ate his as he was so hungry. The staff were very sweet and apologetic, I was offered a second roast, which was deducted from the bill and they charged us only 50% for my partners. I was grateful but the second roast came out only seconds later and had been microwaved within inches of its life. I was too embarrassed to complain again. I also ordered pork and they Brought me beef. It was the worst roast I've had. Very disappointed. Better organisation and communication needed between the floor staff and a new chef is a must. Such lovely ladies working the floor but I feel everyone appears under pressure and unaware of their surroundings sadly. You really do expect more from a restaurant in such a location, it truly is a beautiful building and surrounding but today was a huge disappoin**ent. I wouldn't return until some changes are made.

Judging by many of the other reviews on this site, our own very disappointing experience of the Ram is not unusual. The pub came highly recommended by some foodie friends, who also stay there regularly, so we booked with confidence. Sadly, our room, Beanstalk, did not live up at all to the photos on the website and, if I had realized how very small it would be – my husband could barely stand in the very tight shower room – I would obviously have booked two rooms for our party of two adults, one tween and two dogs. However, at £270 for one room for one night, I rather thought we had paid enough for our accommodation! Towels and bed linen were of a very superior quality but the rest of the room exhibited extremely poor finishes? Plug sockets hung off the wall, the blinds did not work properly and the wind whistled through the latched door. There was not much in the way of sound-proofing and we did not sleep until the pub downstairs had emptied. Patently, we appreciate that this is a very ancient building but hanging two contemporary water colours of the South Downs above the bed doesn’t necessarily explain such elevated ‘boutique hotel’ prices! To be fair, the food, both at dinner and at breakfast the next day was generally good and not ridiculously priced. There is obviously some sort of distinction between locals/regulars and one-off residents such as ourselves and the January weekend we stayed, the pub was fairly full of parties of walkers and hikers. As mentioned elsewhere, the service is breathtakingly poor. The team of mainly young waiters, waitresses and bar staff all looked smart enough but there were very few smiles, nor anything which might be construed as a welcome when we arrived for our £400+ stay? Any questions about the village and local area were met with a blank stare and try as we might, we were unable to get any member of the team to engage with us at all, let alone in a cheerful or friendly way, during our entire stay. Surly was the name of the game, both in the evening and on the following morning and a desperate request for help, when we mislaid a wallet, again drew blank expressions and a mumbled: ‘Well, the cleaner hasn’t left anything on the bar….” I subsequently found the lost item under the (very uncomfortable) bench where we were sitting the night before. It would have been a very small gesture to have offered to help us look for it! We were not sure whether or not it was a question of shyness or lack of training but at these prices, you do not expect the staff to look as if they would rather be anywhere else but helping the paying customers in a generally friendly way! Upon our return home, I was assailed by a number of emails asking for feedback. I duly filled out one of these forms, asking for a Ram representative to contact me to discuss the our experience before I posted anything on a public platform such as this one. No response! Hence this review. In summary, a clearly excellent kitchen only occasionall

5 star 🌟🌟🌟🌟🌟. The food was excellent, staff so welcoming and friendly. I throughly enjoyed my first visit., we will definitely be back soon. The pub is set in such beautiful surroundings. Thank you so much for making us feel so welcome. Highly recommend. Thanks Louise

Loved the Ram. V comfortable. Room as described. Everyone who worked there was helpful and charming. Delicious breakfast. Amazing baths. Top marks!

Beautiful setting, attentive staff but food let it down. Food was very average , fish was good but the rest lacked inspiration. We will give it another chance as the staff were really helpful. Please add more vegetables to your main courses they are so cheap and make all the difference.

Lovely old country inn situated in a delightful village in the South Downs. 6 well-appointed bedrooms upstairs. Our room (Bloomsbury) was large, tastefully furnished with lovely views. Roll-top bath in the room, with no separate shower, which was not ideal for us, but the only room left when we booked. Dogs are welcome in some bedooms and throughout the downstairs, which was great. Charge £25 per night for a dog in the bedroom. Breakfasts were freshly cooked to order and were superb. Three separate, cosy and a**ospheric dining areas which served good food and wide range of wines. The local Seven Sisters Gin was excellent! Good service. Would recommend for a relaxing stay with super country walks.

The room was lovely, spacious and light. The breakfast delicious, and the service friendly, accommodating and attentive. We enjoyed the a**osphere and decor in the bar as well as the wide range of wines on offer. We were also delighted by the relaxed and welcoming attitude to our friends’ small dog. We would definitely return!

We’ve been coming to The Ram for years - it’s a lovely spot where you can watch village life slowly go by. The food was fine on this occasion - nothing special and nothing wrong with it but the problem was the service was glacially slow. We arrived at 2 to be told we were 15 minutes early and were requested to sit somewhere and wait. I’ve checked my reservation, it was 2 but we weren’t perturbed since it was a lovely day. We were shown to a table in the sun (I’d asked for shade in my reservation) and had to wait an hour to be fed when the pub wasn’t as busy as it has been in the past. They didn’t seem to be understaffed in the front of house but it was chaotic. our expectations could have been better managed about expected timings. And as others have posted, a service charge is automatically applied which means you have to request for it to be removed, leaving a tinge of resen**ent when you leave. Could be great but distinctly average service. To be fair. I’m sure they must struggle with attracting staff to this rural location .