普拉茨堡拉昆塔溫德姆套房飯店(La Quinta Inn & Suites by Wyndham Plattsburgh)

Hotel is very dated. Furniture is stained, as is bedding. Window looks as if it had 100 hand prints on it. TV did not work correctly on initial startup but was able to figure out. Pool area was in need of desperate maintenance and the water was not clear but heavily chlorinated. Staff was friendly

On 10/08/2023, we stayed in Room 422 of the La Quinta Inn in Plattsburgh, NY. Check-in was approximately 07:30 pm. The check-in was quick and we proceeded to Room 422. I immediately discovered the vanity sink stopper mechanism was broken preventing the sink from draining. Okay, so I lifted the stopper manually and discovered that the stopper itself had broken in half. Okay, so I removed the stopper entirely only to discover the sink would not drain at all and, worse, fecal-like matter backed up into the sink. The sink was unusable. I returned to the front desk to report the problem at approximately 07:45 pm. The person was polite but told me the manager as well as the maintenance person had gone home and nothing could be done that night. I insisted that the manager be called to address the problem. According the person who called, the manager acknowledged that housekeeping had reported the problem earlier but she had forgotten to inform the maintenance person. Again I was told nothing could be done until the following morning. Really? This was a serious problem affecting personal hygiene that the manager failed to address. Frankly, I think she should be fired for leaving customers in such a predicament. At a minimum, the manager could have offered 1) a plunger to unstop the drain and/or 2) a can of Drano to unstop the drain and/or 3) a bottle of water so we could at least brush our teeth. Ironically, the password for this hotel was “hereforyou”. Here for you?

We had several issues with our stay. Most of the staff seemed very unprofessional. They were usually helpful, but it felt like they did not take their job seriously. Both the front door and the elevator made terrible noises when operated. Our room was dirty. Because the hotel was fully booked, the front desk clerk gave us a room for someone who had yet to arrive. It was a little cleaner. The ice machine had mold growing in it. There was much more wrong, but I want to avoid paying more attention to this review.

Was not happy with my stay at all. Returned to hotel late at night and remote to tv Wasn't working. The lady at front desk was very rude to me and said she couldnt help me. At check out i brought up tv not working. The lady tried to give me a refund and ended up charging my card additional money.

Property is old and in bad condition. Filthy carpets, stains on floors and walls, bathtub was stained and dirty, elevator had a horrible smell and is very loud. At best this place is a 4 out of 10 stars.

NO HOT WATER FOR 2 DAYS!!! Often there was no one at the front desk when I needed something. All I wanted was a hot bath when I got there but THAT never happened. The carpet in our room was filthy.

I haven't been here since pre covid and I won't be back. Just overall not clean.. paper thin walls.. and dirty breakfast area

Pas vraiment de sourire et de bienvenue a l'accueil ! Pourrait etre plus propre , animal accepté donc bruit de jappement, lit inconfortable, dejeuner ok