lodged a complaint of dirty comforter, front desk girl wanted me to pick up another one from the front desk,
which turned out to be the mattress protector, couldn't sleep all night on a cold winter night, next morning requested gentleman manager at front desk, who gave me a bed cover, I asked him to have someone look at the comforter I was provided with, he didn't care and told me to leave the dirty comforter outside the room.
dirt behind the room entrance door every corner of the room and bathroom.
翻譯