國家飯店(The National Hotel)

The room was okay and I slept quite well. The only thing is, if you need a hot shower, you better look for somewhere else.

Room in desperate TLC heating comes on at evening radiator and pipes unable to keep hands on while this is on heating pipes keep banging when I informed site they said no heating on,I work in water industry if no heating on and radiator comes on I suggest you check your pump as this could be faulty outside guttering all blocked and overflows carpets badly stained window kept open with block of wood as sash to window broken food on site was excellent

Hotel familiar, acolhedor, ponto de referência para a comunidade local. Mantém a traça original apresentando um pedaço de historia a quem o visita. Bom ponto de partida/chegada para NC500. Dali em diante... Highlands!! Uma palavra de apreço para a equipa de gestão que nos recebeu muito bem, com especial destaque para a Patricia e o Diogo. Votos de Muito Sucesso!!!

We only stayed one night. The walls are thin and can hear the neighbours. That aside we had NO hot water which we discovered after 8pm when it’s not staffed and in the morning although they advertise they have staff by 7am nobody was there. I called later and was brushed off with half an apology and that they would get maintenance onto it. Pretty poor really.

The room was so heavily cleaned with a strong cleaner I had headaches all night, it smelt horrible, even having the windows open for hours did not help. The fridge was closed but turned off, so it smelt when I went to use it. The place is very very tired and not worth the amount asked per night. Another highlands hotel taking advantage of the season and offering very little in return

Positives - superb breakfast, located near to Ross County FC Negatives - decor in bedroom, broken toilet seat, shower that was less powerful than a watering can, no hot water on 2nd morning

It is going to be midnight soon and we are unable to sleep. There is a rave in the lobby area and no staff here to assist. Our train is in the early AM. There is absolutely no one to help us quiet the noise or move our room. I’ve called the number on the desk. I’ve what’s app message them. I have messaged them on Facebook and pushed the button at the desk. This might be a youth hostel not a hotel? There are people walking around slamming doors. We would leave if we could. The building is old and cool but our room slopes downward. The fact there is no staff here is concerning. Please do not stay here. I’m all for a fun time but we came here to rest. We are only here for one night. Please let guests know there will be a rave below them for hours upon hours.

Pleasantly surprised by my stay. I was a bit worried after reading reviews but hotel was fine. I asked for a quiet room quick I got - room was warm, clean and quiet with lovely toiletries. The communal areas were looking a little tired but great value for money. Would happily return. Can’t comment on food as didn’t have breakfast and bar was unfortunately closed when I returned about 10.30 so didn’t get a drink. There didn’t seem to be a lift which might be an issue for those with mobility problems.

Check-in was excellent and friendly. It is an old building in need of an upgrade but at such a low room price I felt that that was taken into consideration. My only complaints about the room were that it was very cold due to not having the heating on. The room took a good 5 hours to heat up. The other downside was the toilet fan that screeched very loudly but that was only for a short period of time. The only other slight let down was one item on my breakfast order was missed and I felt the £13.50 cost for breakfast was somewhat excessive. That aside, for the room price all was good.