埃文斯頓含停車場的飯店

酒店的地理位置優越，離西北大學5分鐘左右，樓下餐館比較多，食品超市也有，品種也豐富。 酒店的早餐太簡單了，客房電視沒有中文，晚上空調聲音比較大，但是客房比較新，乾淨整潔，舒適感很好。如果去西北大學，這家酒店是不錯的選擇。

Stayed 3 nights at this hotel as a Hilton Honors Gold guest with $30 Food and Beverage credit per night. Encountered outrageous issues enumerated below: 1) Checked in just after mid-night when valet has already closed. I eChecked from Hilton app and received digital key ahead of time but stopped by the front desk to make sure she has my car key for the Valet in the morning. She made a few keys which I sent my husband with so that he can get into the room to unpack as I stayed behind to fill out the paperwork for the car. He opened the room door to guests already asleep and both parties were shocked. The guests staying in my room called down to the front desk, and the only employee at the time started explaining why this may have happened. In that process, my FULL name was shared with people who are sleeping in the room I was assigned to and I learned the name of the other guest and that of her husband. The receptionist was completely frazzled, so I decided to report this to front desk the next morning. I was offered free Valet Parking during my stay. 2) There was NO restaurant onsite and no way for me to spend my Food and Beverage credit except at the self-service snack bar at the corner. I looked at the selection and inquired what my options are if I didn't want anything from the bar. I was told that I can purchase Hilton points with the F&B credit at check out, which I attempted to do. The receptionist told me that their record showed I purchased a bunch of snacks upon check in...I never even walked towards that area as I was dealing with the wrong room fiasco. I was promised to be made whole before they apply the $90 credit towards Hilton points. 3) After four emailed receipts after check out with a balance that finally showed 0, I waited a few days before I called Hilton Customer Service to check as I still haven't seen the point purchase. I was on hold with the first agent for 20 min as she supposedly called the hotel to check. She then told me she's transferring me to another agent to open a case. This was not a warm-hand-off, so I had to tell the story all over again, as the agent appeared to be soothing a crying baby at the same time. I was then again put on hold, for another 20 min, only to be transferred to the hotel reception to tell me that they now show I made snack purchase on the first night of my check in AND AGAIN upon check out, so there's no credit that they can apply towards point purchase. NOW..I don't know how to prove that I wouldn't touch the crap they have in that sad little corner they call snack bar, I'd like to know how HILTON can prove that I made those purchase. At this juncture, I'm putting this behind me. Stay away from this hotel...actually, given my experience with Hilton Customer Service, I'd say stay away from Hilton altogether.

這家酒店在埃文斯頓的位置很好,如果方便的話會很好。有兩套樓梯可以進去,電梯壞了。只有一個牌子上寫着“不正常。給您帶來的不便,我們深表歉意。我的朋友是一個輪椅使用者,只能在停車場上上下下陡峭的斜坡上爬上爬下,這樣才能進入酒店,因爲車不是人,而是汽車。我們通知前台,要求另一個入口和出口,並被告知不安全的停車庫坡道是進出電梯的唯一途徑。他們告訴我們電梯已經壞了“幾天”,我們告訴他們電梯的事,他們只打電話給工程師。這是不能接受的完全無法進入的酒店,顯然修理電梯不是他們的優先事項。另外,當我們要求幫助我們的行李時,酒店工作人員之一沒有幫助(我們都是殘疾人,不能攜帶)。她只是把我們擦去,告訴我們要問保安(沒有保安人員幫忙)。這家酒店確實需要改善他們的無障礙和殘疾做法,因爲他們排除了很大一部分人口,因此失去了客戶。

待業；位置便利，靠近NU校園和CPS培訓大樓，並且靠近各種各樣的商店，商店，餐館和小酒館，可為我的住宿提供支持。停車也很方便；一切都很好，包括房間，餐廳（非常好的早餐），游泳池，健身室，停車場。夏季和秋季，周六上午的農貿市場整整齊齊。存在附近鐵路服務發出的噪音，但並不可怕，並且通常會在一夜之間停止。樓梯間門發出的噪音可能會令人討厭。

在埃文斯頓小鎮上，周邊環境優美、安全，步行到西北十分鐘左右，到當地市中心也十分鐘左右。是家歷史酒店，懷舊來住的人不少，一樓餐廳生意好。

對於想要捕捉埃文斯頓城市風采的旅客來說，埃文斯頓簡單寬敞的1臥室公寓是一個理想的選擇。旅客們會發現Ice House Gallery Evanston、Chicago Podiatric Surgeons和Sketchbook Brewing Co.距離飯店都不遠。飯店佔盡地理之宜，Gallery Mornea、Foot & Ankle Clinics of America和Dawes Park離此都很近。客房內的所有設施都是經過精心的考慮和安排，包括熨衣設備和空調，滿足您入住需求的同時又能增添家的溫馨感。服務人員會提前為您準備好電熱水壺和咖啡壺/茶壺，以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆，提供吹風機的客房浴室是不錯的選擇。優美的環境，再搭配上細緻周到的服務，飯店的休閒區定能滿足您的品質需求。多國語言工作人員的服務，將為您消除在異國的語言障礙。

對於想要捕捉埃文斯頓城市風采的旅客來說，埃文斯頓的可愛一居室公寓是一個理想的選擇。附近很多景點，包括Perspective Group and Photography Gallery、Merrick Rose Garden和Gallery Mornea都離飯店不遠。飯店坐落於Evanston Ecology Center邊，附近還有很多景點包括Noyes Cultural Arts Center和Ladd Arboretum。飯店為您在客房內配備了熨衣設備、空調和衣櫃/衣櫥，所有入住的顧客均可便捷的使用。服務人員會提前為您準備好電熱水壺和咖啡壺/茶壺，以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆，提供吹風機的客房浴室是不錯的選擇。飯店休閒區提供了各類設施，您可以在這裡舒緩身心壓力。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。