The guy on the front desk who checked us in was nice and showed us to our room. The room we stayed in seemed nice at first - nice touches like hairdryer in the room, tea and coffee, shampoos etc. Convenient location to Epping high street and train station within 10 mins.
Strange location! Not pleasant looking to drive into. No signal at all, but the hotel do provide unsecured WiFi.
Unfortunately with our room, we later noticed the toilet was leaking yellow/brown water from the bottom. It was very late that we checked in so we had to just put towels down and hope for the best through the night. Sadly there was also a stain on the bedding which was offputting. The fire alarm also sounded twice at around 4am so it was a bit of a nigh**are really.
Definitely wouldn’t stay again. They need to focus on getting the small things right like cleanliness and functionality of rooms before worrying about all the small touches!
翻譯