Weekend stay for THS reunion was a total DISASTER. Hotel lost my fully paid reservation & was told they were sold out, given a room which they kicked me out of the next day, had to remove all clothing & personal items, eventually given another room that had only cold showers. Hotel heating system broke on Saturday and was only fixed on Monday morning. The Banquet room was probably 68 degrees. No restaurants or bar, no maid service to make the beds or empty garbage cans or replenish coffee, no coffee in the lobby due to no water. Rooms, furniture and carpeting all need to be refurbished. Will never stay there again even though the location is good for events in Tenafly.
翻譯