埃爾克哈特萬豪萬怡飯店(Courtyard Elkhart)

Do not stay here if you both the breakfast included on *******. They do not honor it. Tgey only give you up to $12 / rm EVEN if you paid $20. They are severly understaffed and you can tell there was a lot if turn over because the cook did not show up the first mornibg on a Saturday and they wete training two people. The staff were very rude and annoyed at the slightest ask. I hear someone ask for towels and they snapped at them no. Sme asked for toothpaste and anither desk person said CVS was across the street. The place is clean but the showers don't have doors or curtains like the other Coutryards do, and as a result areas are starting to rust even though it must have been updated relatively soon.

There was no coffee available in the morning before 6:30 am, in the lobby. I do not trust cleanliness of the room Kurig machines.

The staff booked us into a room with another family in it. Then barely comped us for the inconveniences. Upon checkout they checked me out as someone else and gave me all that persons info on what they thought was my receipt. Staff had no clue what was going on the whole trip. Total disaster and will not be using them again.

Great stay for the weekend. Super comfortable room and helpful staff.

When we booked this hotel it said breakfast for one. Well that really was only a $12 credit towards breakfast- not free! We ended up paying $22 for two ppl and that was the difference after the $12 credit was given.

We enjoyed our stay very much. Everything was clean and the beds were super comfy. We were well rested. The staff was also very personable.

Overall a very modern clean hotel. Loved the layout of the king room. The tv even a personalized greeting for us. Highly recommend! Only had a couple small issues. 1) The shower is an open concept, sprayed water all over the place and the shower floor was very slippery. Nearly wiped out twice. 2) I was travelling for work with my boss. I made the reservations thru *******. I got a confirmation and a couple minutes later a problem with payment email. I promptly called the hotel to confirm. The manager made a seperate reservation that promised would get cancelled when ******* flowed thru. That never happened. Thankfully I didnt get a cancellation fee. 3) The charges for both rooms were to be put on my bosses credit card. They only did one not both. Anyways all minor but kept the review from being excellent.

Receptionist was amazing. Rooms were very clean and large. Absolutely nothing to say negative about my stay. Highly recommend this place