舒適套房飯店(Comfort Suites Elgin)

El personal muy amable

Excelente

Exceeded expectations. Clean and well appointed. Everything we needed for a comfortable over-night stay. Great location. Staff was very attentive and accommodating. Recommend.

The tub don’t have hot water for take shower is was super cool I Turn the water on the tub never come out hot water I take shower with cool water I was not happy about

Accessible room was very uncomfortable. Beds way too low. Desk chair was not made for a person with leg issues. No chair in the shower.

Front desk staff very friendly and helpful. Always ready with towels or utensils when needed. Even over the holiday was a peaceful stay.

The room had been recently updated and we were initially pleased until we discovered my sister’s room next door was in the process of being renovated. She was given a room not too far from ours and we were satisfied until we began smelling fumes from the sealer being used on the room next door at around 6 pm. The smell was so strong I had to put a towel under the door and open the window a crack to help keep the smell out of the room. I called the front desk and they came up and asked the contractor to stop for the night. We heard raised voices when this happened and my husband said he could tell by the contractor’s body language as he was leaving that he was not happy about having to stop. The renovations continued the two evenings we stayed and the fumes were present the whole time.

The only reason its not getting 5 stars from me is because the breakfast was pretty bad. That is litterally the only thing i could complain about. I would definitely stay again.

Staff was helpful. Very friendly. Breakfast was decent. Kind of bare bones in the Bathroom but otherwise okay.