棕櫚島度假村(Isle of Palms Resort)

Management, locals and position were 10/10, place very clean but 1 huge issue. BEWARE BARKING DOGS ALL DAY. So half the complex is resort and half owners unit 58 got a puppy it seems and leave the dog 8 h of day howling. Holiday from hell and nobody does anything about it, so sad as without this noise would of loved staying here to relax on the creek.

Make sure you have a back up plan! Booked a 4 bedroom villa with a pool back in June for a December holiday through the website. Staff then contacted me in September (13 weeks) before my trip to say that they no longer managed the accommodation however they could find me alternate discounted accommodation which was double the price that I paid. How kind. This was a getaway for my family who are visiting from the UK for the first time since the pandemic and I now have 3 months to try and secure accommodation in the Gold Coast around Chris**as time. If you do risk booking anything at the Isle of Palms Resort, just make sure you have a back up plan.

Staff great, good location, property was functional but a little dated & needs a freshening up.

The pool was exceptional and unit was spacious and comfortable.

Awesome place to stay, a bit disappointed the spa was not warm enough to sit in.

We (4 senior adults) stayed in a villa on the water. We booked a 2 bed but was put into a 3 bed. The 2nd bedroom was small with twin beds. The main bedroom was spacious with a balcony. The villa itself was a bit tired. Carpet was worn & curtains need replacing, the fan in the upstairs bathroom very noisy, but they were really the only problems. The inclusions were excellent, the kitchen had everything we needed. The outside patio area has only minimal covering & we had a week of wet weather so couldn't utilise it as much as we would have liked. The swans were great to watch. Cathy at reception was very helpful & a pleasure to do business with. The Pines shopping centre is next door (an easy walk) & you can bring back the shopping trolleys as there is a pick up area inside the resort. All in all apart from the terrible weather we had a great week here & will definately be back.

This property was absolutely amazing to stay at, our villa was perfect, the kitchen was not the cleanest when we arrived but it does not take away from the fantastic property. The staff were so friendly and inviting at all encounters we had with them. I am already looking at booking again next year. Extremely happy! 15/10 highly recommend this property.